Dynamics 365
Finance & Operations
Enterprise-tier ERP for KSA groups with multi-entity consolidation, complex statutory reporting and global tax engines. Includes the F&O application page for product detail.
Explore Finance & Operations
Region · KSA · Microsoft Dynamics 365 Partner
Microsoft Dynamics 365 Partner in Saudi Arabia — ZATCA-ready, KSA-localised, Riyadh-supported.
Business Central · LS Central · ZATCA Phase 2 · KSA Withholding Tax · Power Platform · Azure · M365 Copilot — Microsoft Solutions Partner with a Riyadh office and 50+ KSA rollouts.
50+KSA rollouts
ZATCAPhase 2 certified
4Delivery centres
24/7NovaCare support
Definition · Novasoft Microsoft Dynamics Partner
Novasoft, your Microsoft Dynamics partner in Saudi Arabia.
Novasoft has been delivering Microsoft Dynamics 365 in Saudi Arabia for two decades — first as a Dynamics NAV implementation house, now as a Microsoft Solutions Partner — Business Applications and LS Retail Diamond Partner for 5 consecutive years (2022–2026). The Saudi Arabia practice runs out of a local office; the wider Novasoft delivery bench in the UAE, India and the USA backs every KSA rollout with extra capacity at peak.
This page is the front door to every Microsoft Dynamics product Novasoft delivers in Saudi Arabia. The portfolio below covers the full Dynamics 365 family plus Power Platform, Copilot, Azure and Microsoft 365 — and the KSA compliance pack (ZATCA Phase 2 Fatoorah, GOSI, Qiwa, Nitaqat, SARIE bank files) that ships with every rollout, not as a six-month afterthought project.
Portfolio · 15 Microsoft Dynamics products delivered in KSA
The Microsoft portfolio Novasoft delivers in Saudi Arabia.
Every product below has a dedicated Novasoft practice page. Click any card to dive deeper, or book the assessment to scope a rollout against your tenant.
01
ERP & finance
3 products
Dynamics 365
Business Central
The all-purpose Microsoft ERP for Saudi Arabia SMEs — finance, sales, service, supply chain and operations on one Business Central tenant. See the BC application page and the wider BC practice.
Explore Business Central
LS Retail
LS Central
The LS Retail unified-commerce ERP + POS for KSA retailers — grocery, fashion, electronics, pharmacy, hospitality. Diamond Partner muscle. See LS Central, LS Central SaaS and the LS Central walkthroughs.
Explore LS Central
02
Customer Engagement (CRM)
3 products
Dynamics 365
Sales
Account, opportunity, pipeline, forecasting and Microsoft Sales Copilot inside Outlook and Teams — the right CRM for KSA B2B sales teams already living in Microsoft 365.
Explore Sales
Dynamics 365
Customer Service
Omnichannel case management — chat, SMS, WhatsApp, social, voice — with Microsoft Copilot agent assist. Voice channel on Azure Communication Services with +966 DID procurement built in. See the Microsoft Customer Service product page.
Explore Customer Service
Dynamics 365
Field Service
Work orders, schedule board, mobile engineer app and IoT-driven preventive maintenance for KSA facility-management, MEP, telecom and utility service estates. See the Microsoft Field Service product page.
Explore Field Service
03
Microsoft Power Platform
4 products
Power Platform
Power BI
Semantic models on top of Business Central, F&O and LS Central. Premium-capacity sizing, row-level security, Arabic + English dashboards, paginated finance reports. Pair with Microsoft Insights for the full analytics layer.
Analytics & Power BI
Power Platform
Power Apps
Canvas and model-driven apps for KSA business processes — vendor onboarding, asset inspection, expense capture, store-floor approvals — wired to Dataverse and Business Central. Microsoft Power Apps reference.
Explore Power Apps
Power Platform
Power Automate
Cloud flows for SaaS integration and desktop flows for legacy Windows-app RPA. Approval routing, document workflows, ZATCA submission triggers — the glue layer across the Microsoft estate. Microsoft Power Automate.
Business process automation
Power Platform
Power Pages
External customer / partner / vendor portals on Power Pages — KYC submission, supplier registration, customer self-service. Wired to Dataverse + Business Central with the same identity model. Pair with NOVAHUB Partner Portal for the prebuilt BC variant.
Explore Power Platform
04
AI · productivity · cloud
3 products
Microsoft AI
Microsoft Copilot
Microsoft 365 Copilot in Outlook, Word, Excel and Teams; Copilot inside Business Central and Dynamics 365; M365 Copilot for KSA; BC AI / Copilot & Agents; plus Novasoft's Retail Co-Pilot and Purchase Co-Pilot.
AI Solutions hub
Microsoft Cloud
Microsoft Azure
Cloud Adoption Framework landing zones in Saudi Arabia Central + West regions, Entra ID identity, Azure SQL, AI Foundry + Azure OpenAI capacity, FinOps. Residency mapped against PDPL and ZATCA storage rules.
Explore Microsoft Azure
Microsoft Productivity
Microsoft 365
Microsoft 365 + Copilot tenants for KSA — Exchange Online, Teams Phone, SharePoint, Defender XDR, Entra ID Conditional Access. PDPL-aligned Purview retention and DLP baseline applied at design time.
Explore Microsoft 365
05
Partner ISV add-ons
2 products
Partner ISV
Tasklet Factory
Mobile WMS + warehouse scanning extension for Business Central. Receiving, put-away, pick, count, transfer on rugged Android handhelds — typically rolled out alongside a BC SCM go-live for KSA distributors and 3PLs.
Pair with SCM
Partner ISV
BI4Dynamics
Pre-built data warehouse + Power BI semantic models for Business Central and F&O. Cuts the analytics rollout from three months to three weeks — the right choice for KSA customers that want trusted finance and sales dashboards on go-live day.
Analytics practice
Novasoft ISV
NOVAHUB Partner Portal
Novasoft's vendor + customer self-service portal for Business Central — KYC onboarding, two-way orders, AR/AP aging, Excel price submission. Built for the Gulf — KSA tax IDs, Arabic name handling, Saudisation reporting included.
Explore NOVAHUB
Saudi Arabia compliance · ZATCA · GOSI · Qiwa · Nitaqat · SARIE
The KSA compliance pack ships with the rollout, not after it.
Most Microsoft Dynamics rollouts in Saudi Arabia treat regulatory compliance as a separate workstream that lands six months after go-live. Novasoft ships it as part of the rollout. ZATCA Phase 2 Fatoorah e-invoicing, GOSI monthly contribution submission, Qiwa workforce changes, Nitaqat Saudisation cohort reporting and SARIE bank-file generation are configured into Dynamics 365 Finance, Business Central, LS Central and Dynamics 365 HR at design time.
The compliance pack is configured per legal entity against the customer's specific labour-law treatments and tax registrations — not a generic switch. See the official ZATCA portal for the e-invoicing regulator reference and the Novasoft ZATCA Phase 2 / Fatoorah practice page for the broader implementation playbook.
- Entity setup — legal entity per Saudi Arabia subsidiary, labour-law treatment, ZATCA + GOSI + Qiwa registrations linked at design time.
- Tax engine — ZATCA Phase 2 clearance integration on Dynamics 365 Finance / Business Central / LS Central, plus VAT 15% configuration.
- HR & payroll — GOSI contribution rules, Qiwa workforce reporting, Nitaqat cohort tracking, SARIE bank-file format for wage transfers.
- Audit-ready output — every regulator file (XML clearance, GOSI XML, SARIE bank file) validated against the regulator schema before go-live.
ZATCA Phase 2 Fatoorah
XML invoice generation, clearance integration with the ZATCA portal, QR codes, continuous compliance. See Novasoft's ZATCA Phase 2 practice page.
GOSI contribution submission
Monthly General Organization for Social Insurance contributions calculated and submitted automatically from Dynamics 365 HR + Finance payroll runs.
Qiwa workforce reporting
Workforce change submissions to the Qiwa platform — new hires, transfers, exits — wired to Dynamics 365 HR personnel administration.
Nitaqat Saudisation
Saudisation cohort tracking against Nitaqat bands (Platinum, Green, Yellow, Red). Live dashboards in Power BI; alerts before band slip.
SARIE bank-file payment
Saudi SARIE bank-file format for employer wage transfers — generated monthly from the Dynamics 365 payroll posting, validated against the bank schema.
VAT 15%, WHT, gratuity
Saudi VAT 15% tax engine, withholding-tax rules per supplier category, end-of-service gratuity calculation on Dynamics 365 HR.
Services · How we deliver in Saudi Arabia
Microsoft Dynamics 365 services Novasoft delivers in Saudi Arabia.
Each service maps to a dedicated Novasoft practice page so you can drill in below.
Digital transformation
End-to-end Microsoft Dynamics transformation programmes scoped against the customer's KSA roadmap — typically 12–24 months across multiple Dynamics 365 modules.
Digital transformationBusiness applications
Solutions Partner — Business Applications designation. Application architecture, customisation, AppSource extension delivery and ISV add-ons on Business Central and F&O.
Business applicationsCloud computing
Microsoft Azure landing zones, identity, networking, FinOps and migration from on-premises into Saudi Arabia Central + West regions.
Cloud computingAnalytics
Power BI semantic models, Microsoft Fabric Lakehouse and Customer / Sales Insights — the analytics layer above the Dynamics 365 portfolio.
Analytics solutionsBusiness process automation
Power Automate cloud + desktop flows, RPA against legacy Windows apps, approval routing, ZATCA submission triggers — the glue across the Microsoft estate.
Process automationeCommerce
Shopify ↔ LS Central, Commerce Scale Unit headless storefronts, ship-from-store fulfilment for KSA retailers — including Arabic + English storefronts.
eCommerceProject efficacy check
Independent audit of an in-flight or already-delivered Microsoft Dynamics rollout — what works, what doesn't, what to fix before the next phase.
Project efficacy checkUpgrade & migrate
NAV → Business Central, AX → F&O, on-premises → SaaS migrations. Cloud-upgrade tool, customisation porting, parallel-run cut-over.
Upgrade & migrateImplementation & managed support
Implementation · Novacare 360° managed support · consulting · resourcing for KSA tenants.
Managed support
Industries · Verticals served in Saudi Arabia
Verticals Novasoft serves in Saudi Arabia.
Every vertical below carries Novasoft-specific configuration — chart of accounts, dimensions, role permissions and reporting — already wired before kick-off, plus the KSA regulatory pack on top.
Retail & hospitality
Retail practice running Business Central + LS Central for omnichannel POS, e-commerce, loyalty and inventory across grocery, hypermarket, fashion, electronics, pharmacy and travel retail in KSA.
Retail practiceManufacturing
Discrete and process manufacturing — bills of material, routings, capacity, subcontracting, batch / lot tracking. Vision 2030-aligned manufacturing investment cohorts running on Business Central or Dynamics 365 SCM.
ManufacturingCPG & distribution
Wholesale and distribution tenants — drop-ship, vendor item catalogue, item references, AP aging, vendor portal via NOVAHUB. Mobile WMS via Tasklet Factory for KSA warehouses.
CPG & distributionFacility management
Service contracts, dispatch, work orders, equipment maintenance, FM-specific job costing on BC + Dynamics 365 Field Service. Mobile field-engineer app on Power Apps.
FM practice
Customer stories · Real KSA references
How customers run on Microsoft + Novasoft in Saudi Arabia.
Three real Novasoft customer stories anchored on LS Central and the wider Microsoft Dynamics 365 portfolio. Talk to us for the full case study deck.
Hospitality · LS Central
Coffee shop chain teams up with Novasoft, LS Retail Partner
A Gulf coffee-shop chain consolidates POS, kitchen-display, inventory and member loyalty onto LS Central for Hospitality on top of Business Central — retiring the prior stitched POS + ERP stack.
More LS Retail customer work
Fashion · LS Central
HB Brands partners with Novasoft to implement LS Central
HB Brands rolls LS Central across fashion stores — size and colour variants, season-buy planning, replenishment by store profile, and the Diamond Partner support model behind it.
LS Central practice
Hypermarket · LS Central
Unleashing retail power — LS Central drives hypermarket success
A Gulf hypermarket runs the full LS Central stack — POS, fresh-food handling, weighing-scale integration, member loyalty and inventory — across multiple stores on a single Business Central tenant.
LS Retail KSA partner
Measurable outcomes
Why Novasoft is the trusted Microsoft partner in KSA.
Novasoft credentials, drawn from the firm's verifiable references on Microsoft and LS Retail's own partner directories.
100+
Microsoft Business Central and LS Central rollouts shipped across the Gulf and India.
5 yrs
LS Retail Diamond Partner — 5 consecutive years (2022, 2023, 2024, 2025, 2026).
4
Offices — Saudi Arabia · UAE · India · USA — backing every KSA rollout with extra delivery capacity.
100%
ZATCA · GOSI · Qiwa · Nitaqat · SARIE coverage on every Saudi Arabia rollout from day one.
How Novasoft delivers · End-to-end
Four stages. Eight to fourteen weeks for a single-entity Business Central rollout.
Single-entity Business Central tenants ship in 8–14 weeks. Multi-entity F&O / LS Central / multi-country chains with full ZATCA + GOSI + Qiwa compliance scope at 14–24 weeks. Fixed-price for KSA SMEs.
01
Assessment
Module scope, chart of accounts, KSA entity structure, regulator IDs (ZATCA, GOSI, Qiwa), integration estate.
1–2 weeks
02
Design
Dynamics 365 blueprint, dimensions, posting groups, AppSource selection, KSA compliance pack configuration, Power BI semantic model.
2–3 weeks
03
Implementation
Tenant build, configuration, data migration, AppSource installation, ZATCA + GOSI + Qiwa wiring, UAT against parallel data.
4–8 weeks
04
Go-Live
Cut-over from legacy ERP, end-user training in Arabic / English, 90-day hyper-care, Novacare 360° managed support handover.
1–2 weeks
Why Novasoft
Your Microsoft Dynamics 365 partner in Saudi Arabia — local office, Diamond Partner status, full portfolio.
Microsoft Solutions Partner
Novasoft holds the Microsoft Solutions Partner — Business Applications designation. Every Dynamics 365 product in the portfolio above runs on the same partner credential.
Microsoft Partner programmeLS Retail Diamond Partner — 5 yrs
Diamond is the highest LS Retail partnership tier. Novasoft holds it for five consecutive years (2022–2026) — verifiable on the LS Retail partner directory.
LS Retail directory listingNovacare 360° support
Managed Microsoft Dynamics helpdesk from the Saudi Arabia office, SLA-backed response, ZATCA / GOSI / Qiwa regulatory update tracking, license true-up, adoption coaching in Arabic and English.
Managed support
What's New · 2026 launches
Latest Novasoft innovations for Saudi Arabia.
Fresh products and capabilities Novasoft has shipped on Microsoft Dynamics 365 in Saudi Arabia in 2026.
ZATCA Phase 2 Fatoorah accelerator
Pre-built ZATCA Phase 2 e-invoicing pack for Business Central, F&O and LS Central — XML clearance, QR codes, continuous compliance against the live ZATCA portal.
ZATCA Phase 2 pageGOSI · Qiwa · Nitaqat pack
Monthly GOSI contribution submission, Qiwa workforce changes, Nitaqat band tracking on Dynamics 365 HR — wired to Dynamics 365 Human Resources.
See compliance packRetail Co-Pilot for LS Central
Conversational AI for KSA retail managers on top of LS Central — ask plain-English questions on store performance, SKU velocity, promotion ROI, footfall trends.
Retail Co-PilotPurchase Co-Pilot for Business Central
AI procurement assistant for Business Central — vendor analytics, spend insights, automated 3-way match. Tuned for KSA supplier base and SARIE bank-payment cycles.
Purchase Co-PilotNOVAHUB Partner Portal
Vendor + customer self-service portal on Business Central — KYC, two-way orders, AR / AP aging, Excel price submission. Built with KSA tax IDs and Arabic-name handling.
NOVAHUBAzure Saudi Arabia regions
Cloud Adoption Framework landing zones in Saudi Arabia Central and Saudi Arabia West regions — ZATCA-aligned data residency, Azure OpenAI capacity, FinOps from day 90.
Azure practice
From the field · Insight
Microsoft Dynamics rollouts in Saudi Arabia do not fail on the modules — they fail on the regulator paperwork that lands six months after go-live. ZATCA, GOSI, Qiwa and Nitaqat live at the design table, not in a UAT bug list.
Amit Sobti · Director, Novasoft · 20 years in Microsoft Dynamics
Ready to put Microsoft Dynamics on rails in Saudi Arabia?
Free 60-minute Microsoft Dynamics 365 assessment with a Novasoft consultant — Saudi Arabia, Qatar, Bahrain, Oman, UAE, India, USA or remote. We map your module scope, ZATCA / GOSI / Qiwa requirements and integration estate, and ship back a fixed-price rollout plan.
Connect Us · Get in touch
Get in touch — Saudi Arabia consultation.
Send us your details and a Novasoft Saudi Arabia consultant will be in touch within one business day to schedule a 60-minute Microsoft Dynamics 365 assessment.
- Reply within one business day
- 60-minute consultation against your KSA tenant
- Fixed-price rollout plan, no sales pitch
Prefer email? contact@novasoft.global · contact page
Book a Saudi Arabia consultation
Fill in your details and we'll be in touch within one business day.
FAQ · Common questions
Questions about Microsoft Dynamics in Saudi Arabia.
Is Novasoft a Microsoft Dynamics 365 partner in Saudi Arabia?
Yes. Novasoft is a Microsoft Solutions Partner — Business Applications and an LS Retail Diamond Partner for 5 consecutive years (2022–2026), with a local office in Saudi Arabia plus delivery centres in the UAE, India and the USA. The Saudi Arabia practice covers the full Microsoft Dynamics 365 portfolio — Finance & Operations, Business Central, LS Central, Sales, Customer Service, Field Service — and the wider Microsoft stack including Power Platform, Copilot, Microsoft 365 and Azure.
Does Novasoft handle ZATCA Phase 2 e-invoicing?
Yes. ZATCA Phase 2 Fatoorah e-invoicing is shipped as part of every Microsoft Dynamics 365 rollout for Saudi Arabia tenants — XML invoice generation, clearance integration with the ZATCA portal, QR codes on every invoice, continuous compliance. The compliance pack lands at design time, not as a six-month afterthought project.
What about GOSI, Qiwa and Nitaqat?
All three are handled by the Novasoft Saudi Arabia compliance pack on Dynamics 365 HR and Dynamics 365 Finance. Monthly GOSI contribution submission, Qiwa workforce-change reporting, Nitaqat Saudisation cohort tracking, plus SARIE bank-file generation for employer wage payments. The pack is configured per legal entity at design time.
Which Microsoft Dynamics 365 products does Novasoft deliver in Saudi Arabia?
The full portfolio — Dynamics 365 Finance & Operations, Business Central, LS Central, Sales, Customer Service, Field Service — plus Power BI, Power Apps, Power Automate, Power Pages, Microsoft Copilot, Microsoft Azure, Microsoft 365 and the partner-ISV extensions Tasklet Factory and BI4Dynamics. Each product carries a dedicated Novasoft practice page; this Saudi Arabia partner page is the entry point into all of them.
How long does a Microsoft Dynamics rollout take in Saudi Arabia?
Novasoft delivers in four stages — Assessment, Design, Implementation, Go-Live — typically 8–14 weeks for a single-entity Business Central rollout and 14–24 weeks for multi-entity tenants with ZATCA Phase 2, GOSI and Qiwa compliance in scope. Fixed-price for Saudi Arabia SMEs.
Does Novasoft offer managed support in Saudi Arabia after go-live?
Yes. Novacare 360° wraps a managed Microsoft Dynamics helpdesk, SLA-backed response, monthly KPI review, Microsoft platform-update management, ZATCA / GOSI / Qiwa / Nitaqat regulatory update tracking, license true-up and adoption coaching. Delivered from the Saudi Arabia office in Arabic and English.
Brand imagery · Preserved from source
Novasoft visual identity used across Microsoft Dynamics work in Saudi Arabia.
Brand and category imagery from the live Saudi Arabia page, kept on the revamp so nothing is dropped.
Microsoft Dynamics 365 Partner brand mark.
Microsoft Dynamics 365 Partners in Saudi Arabia category mark.
Microsoft Dynamics Partner in KSA brand mark.
Microsoft Dynamics Partner in Saudi Arabia brand mark.
Microsoft Dynamics Partner brand mark.
Microsoft Dynamics Business Central Partner — KSA badge.
Microsoft Dynamics Partner in Saudi Arabia hero variant.
Microsoft Dynamics outsourcing service across USA, KSA, UAE and India.
Novasoft Microsoft Dynamics category illustration — additional brand asset.
Novasoft Microsoft Dynamics category illustration — additional brand asset.
Novasoft Microsoft Dynamics category illustration — additional brand asset.
Novasoft Microsoft Dynamics category illustration — additional brand asset.
Novasoft Microsoft Dynamics category illustration — additional brand asset.
Sources · Authority links used on this page
- Microsoft — Dynamics 365 product family · Accessed May 2026
- Microsoft Partner — Solutions Partner for Business Applications · Firm credential reference
- LS Retail Partner Directory — Novasoft (Diamond Partner, 5 consecutive years 2022–2026)
- ZATCA — Saudi Arabia tax authority & Fatoorah e-invoicing portal · KSA regulator reference
- UAE Federal Tax Authority · Middle East regional authority
- Microsoft Learn India — Dynamics 365 documentation · India regional reference
Last reviewed May 2026.