Industry · Facility Management

Facility management software — IWMS, CAFM, FMS on Microsoft Dynamics 365.

Asset management · work-order · preventive maintenance · helpdesk · visitor · booking — one cloud-based system that brings people, space, assets and maintenance into a single Microsoft Dynamics 365 tenant. Housekeeping · hospitality · security · guarding · engineering — cohesive, user-friendly, facility-specific. Delivered across UAE, KSA, India and the USA.

12Modules included
IWMSCAFM · FMS
4Delivery centres
1BC tenant
About facility management · Verbatim from novasoft.global

Facility management is an integrated field devoted to delivering services.

Facility management is an integrated field devoted to delivering services like housekeeping, hospitality, security, guarding, maintenance and engineering. The sector of industry is always focused on reducing cost and adding value to the core business functions of public and private sector organizations.

With the help of an efficient facility management enterprise system from Novasoft, transactions between the service providers and customer are streamlined with detailed analysis. Our facility management enterprise is cloud based solution that works together with businesses to provide complete view on facility operations. Novasoft’s facility management software is a leading IWMS / CAFM / FMS that brings your people, space, assets and maintenance into single system.

The benefits of facility management by Novasoft business solution are easy to see throughout the business. Organization that serves their customer with quality facilities must not be left behind — be it cleaning, support, property or security services. That is the reason we bring all the components together for cohesive, user-friendly, and facility-specific solution.

Nine key advantages · Verbatim from novasoft.global

Some of the key advantages of our facility management software.

Real-time information for decision makers

Provide organized and real time information that facilitates decision makers.

Workplace integration

Integration with workplace management simplifies complex operation and improves efficiencies.

Regulatory compliance

Ensure regulatory compliance.

Assign & track multiple workflows

Assign work, schedule tasks and track multiple workflows.

Anywhere access

Access the real-time information, check stock, and assign work orders from anywhere.

Safe atmosphere for workers

Minimizes the chances of any accidents and provides a safe atmosphere for workers.

Accurate real-time reporting

Accurate and real-time reporting system.

Mobility & collaboration

Mobility and collaboration, employee insights.

Budget planning & forecasting

Budget planning, productive analysis, and real estate forecasting.

Sectors served · Six service categories

Six service categories on one Microsoft tenant.

Facility management is rarely one thing — the same property portfolio typically blends two or three of the six categories below. Novasoft delivers all six on a single Business Central tenant with shared item master, asset register and chart of accounts.

Housekeeping

Cleaning rosters, shift scheduling, attendance against location, consumable stock tracking and audit checklists. Mobile-first execution.

Hospitality

Concierge service request management, occupant self-service portal, booking workflow for meeting rooms, F&B service catalogue.

Security

Visitor pre-registration, badge issuance, incident logging, access-control integration, patrol roster with mobile sign-off.

Guarding

Manned guard scheduling, shift bidding, attendance with location stamp, statutory payroll integration for the security workforce.

Maintenance

Preventive maintenance schedules, reactive work-orders, parts/consumables management, vendor SLA tracking, asset history.

Engineering

HVAC, lifts, plumbing, electrical inspections. Compliance certifications. IoT telemetry where the buildings carry sensors. Energy management.

Consulting · Pair facility management with Novasoft consulting

Five consulting services that go hand-in-hand with FM implementation.

Whether you’re scoping a new facility management software project or auditing one that has slipped, Novasoft consulting services run alongside the implementation.

Consulting hub

Novasoft Consulting — the four-service practice (Project Efficacy Check, Upgrade & Migrate, Implementation, Managed Support) delivered by one Microsoft Solutions Partner team.

Consulting hub

Upgrade & Migrate

Upgrade & Migrate — move from legacy CAFM, Dynamics NAV, GP, AX or QuickBooks to Microsoft Dynamics 365 Business Central. Four-phase methodology.

Plan a migration

Implementation

Implementation — Business Central, LS Central, Dynamics 365 deployment. Three-phase methodology (planning, cross-functional team, deployment). Cloud, on-prem, hybrid.

Implementation
FAQ · Facility management software questions

Six honest answers about facility management on Business Central.

What is IWMS, CAFM and FMS?

IWMS = Integrated Workplace Management System (umbrella covering people, space, assets, maintenance, energy, projects). CAFM = Computer-Aided Facility Management (operational core: work-orders, preventive maintenance, asset registers, helpdesk). FMS = Facility Management Software (broader bucket). Novasoft delivers all three layers on a single Microsoft Dynamics 365 Business Central tenant — no parallel systems.

Which facility-management sectors does Novasoft serve?

Housekeeping, hospitality, security, guarding, maintenance and engineering services — across residential, commercial, healthcare, education, government, industrial, retail mall and mixed-use property portfolios. UAE, KSA, India, Qatar and USA delivery from one Microsoft Solutions Partner credential.

What modules does the Novasoft facility management software include?

Twelve modules out of the box: asset management and tracking, work-order management, helpdesk and email reporting, facility booking system, inventory management, visitor management, HR/time/attendance/payroll, self-service portal, project-site-property management, service catalogue, contact management, and purchase order management. All on the same Business Central tenant.

Is the facility management software cloud-based?

Yes. Built on Microsoft Dynamics 365 Business Central SaaS, hosted on Microsoft Azure. Mobile-enabled via Power Apps for field technicians. Self-service portal for tenants. Integrates natively with Microsoft 365, Power Platform, Microsoft Fabric and Power BI.

How long does a Novasoft facility management implementation take?

A single-site go-live typically takes 12–18 weeks: assessment and design (3–4 weeks), Business Central configuration (4–6 weeks), data migration and asset register build (2–3 weeks), UAT (2 weeks), go-live (1 week) and hypercare (2 weeks). Multi-site roll-outs run at 2–4 sites per quarter once the template is validated.

Can Novasoft audit our existing facility management software project?

Yes — through the Project Efficacy Check consulting service. Novasoft consultants run an independent audit against six metrics (benefits, time, cost, scope, quality, risk) and deliver a written scorecard within five business days.

Get in touch with us · Four offices, one team

One delivery team across UAE, KSA, India and the USA.

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If you have any questions or need help implementing enterprise solution for facility management industry, talk with our consultants.

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