What is Microsoft Dynamics 365 Business Central?
Microsoft Dynamics 365 Business Central is Microsoft’s all-in-one cloud business management application — covering financials, sales, service, projects, supply chain, manufacturing and operations on a single SaaS tenant. It’s the successor to Dynamics NAV / Navision and the recommended ERP for small- and mid-sized businesses on the Microsoft cloud. Novasoft has been implementing Business Central since launch with 100+ live customer tenants.
Is Business Central right for our company size?
Business Central is designed for SMBs and the mid-market — typically 10 to 1,000 users. It scales from single-entity startups all the way to multi-entity, multi-currency, multi-country groups. For enterprise customers above this band, Microsoft Dynamics 365 Finance & Operations is the better fit. Novasoft delivers both — talk to us about which platform suits your size and complexity.
How long does a Business Central implementation take?
Novasoft delivers Business Central in four stages — Assessment, Design, Implementation and Go-Live — typically 8–14 weeks for a single-entity SMB rollout, 14–24 weeks for multi-entity or multi-country, and 6+ months for complex manufacturing or distribution. Fixed-price for standard SMB rollouts. Talk to our consulting team for an assessment.
Can Business Central handle UAE and KSA tax compliance?
Yes. Novasoft has shipped Business Central with full UAE e-invoicing (FTA / Peppol), KSA ZATCA Phase 2 (Fatoorah), KSA Withholding Tax, VAT, and statutory localisation across the Gulf, India and the United States. Compliance is built in, not bolted on.
Can Business Central work with AI and Microsoft Copilot?
Yes. Microsoft Copilot is native to Business Central — finance teams use it for bank-reconciliation suggestions, AR-aging Q&A and cash-flow narration. Novasoft also ships Purchase Co-Pilot for BC and AI-driven analytics on top. See AI in Business Central.
Does Business Central pair with LS Central for retail?
Yes. LS Central runs on top of Business Central as a single unified platform — one ERP, one POS, one customer record, one item master. Novasoft is an LS Retail Diamond Partner for 5 consecutive years (2022–2026) and delivers BC + LS Central together for grocery, fashion, electronics, pharmacy and hospitality retailers across the Gulf and India.
What ongoing support does Novasoft provide after go-live?
Novasoft’s NovaCare 360° managed-support service runs Business Central post-go-live — tier-1/2/3 helpdesk, monthly Microsoft platform updates, license true-up, KPI scorecards and quarterly business reviews. SLA-backed, with named consultants who designed your solution available for the long run.