Does LS Central support self-checkout in grocery stores?

Yes. LS Central ships with a native self-checkout experience — customers scan, bag and pay without a cashier. The same item, price and promotion the staffed till sees is the one the self-checkout sees, because both run off the same Business Central tenant. Card, mobile wallet and split-tender are supported, and the assist-mode workflow lets a supervisor authorise an age-restricted item without taking the lane down.

What is the Retail Copilot for LS Central?

Retail Copilot is Novasoft's AI layer on top of LS Central. Store managers ask plain-English questions about sales, baskets, promotions and stock — and get answers grounded in their own LS Central data, with the underlying BC report one click away. Use it for end-of-day shrink checks, replenishment forecasts and promo lift analysis without writing a query.

What is NOVAEARN Loyalty?

NOVAEARN is Novasoft's loyalty engine for grocery retailers running on LS Central. It manages member sign-up at the till and on mobile, tiered point earning, coupon redemption, birthday and anniversary triggers, and a real-time customer wallet that survives offline-store mode. The loyalty data sits inside the same Business Central tenant as the rest of the retail estate, so a marketing campaign can be sliced by basket or by aisle without a sync job.

Can LS Central handle fresh food, deli counters and weighing scales?

Yes. LS Central has native fresh-food workflows — variable-weight items, EAN-13 weight-embedded barcodes, expiry-date tracking, FEFO picking and counter sales for deli, bakery and butchery. The same item master drives the deli scale, the self-checkout, the head-office stock report and the financial posting in Business Central.

Does the POS keep working when the internet drops?

Yes. Each lane runs locally and continues to process sales, refunds and loyalty earn-and-burn when the head office connection is down. Transactions queue and replicate automatically when the link is restored — no manual end-of-day reconciliation, no lost sale, no stranded basket.

How long does an LS Central Grocery rollout take?

A first store typically goes live in 12 to 16 weeks. Subsequent stores roll out in three to four week waves once the data model, posting rules and store template are confirmed. Novasoft runs a parallel-day at every cut-over so the existing till keeps ringing until the LS Central lane is signed off.

Is Novasoft an authorised LS Retail partner?

Yes. Novasoft is an LS Retail Diamond Partner — the top tier in the LS Retail programme — and a Microsoft Solutions Partner for Business Applications. Certified LS Central consultants are based in UAE, KSA, India and the USA, with a regional NovaCare 360° managed-support practice for live stores.

LS Central Grocery — fresh produce store team at work

Add-ons · Industry Verticals · Grocery Retail

Grocery POS that knows the difference between fresh, frozen and fast.

LS Central Grocery · Fresh & deli scales · Promotions · Loyalty · Weight integration · Self-checkout · Power BI shrink analysis — built by LS Retail Diamond Partner — 5 consecutive years across UAE, KSA, India and USA.

Book a grocery demo WhatsApp a Grocery consultant

350+LS rollouts

5xLS Diamond Partner

4Delivery centres

24/7NovaCare support

What is LS Central Grocery

One grocery platform — POS, inventory, promotions and fresh on a single tenant.

LS Central Grocery is the LS Retail grocery extension to Microsoft Dynamics 365 Business Central — one platform across POS, back office, inventory, promotions, loyalty, scales, fresh and self-checkout. Built by LS Retail, shipped by Novasoft LS Retail Diamond Partner — five consecutive years.

Novasoft has rolled out LS Central across single-store grocers, multi-store supermarkets and 80,000+ sq ft hypermarkets across the UAE, KSA, India and USA. The configuration we ship covers fresh & deli scales (Avery Berkel, Mettler Toledo, Bizerba), weight integration, item planning, shelf life and shrinkage tracking, loyalty programmes, promotion engine, self-checkout kiosks and Power BI dashboards already wired before kick-off.

Inside the Novasoft grocery configuration

Eight things already wired when you go live with LS Central Grocery.

These are not optional add-ons. They are how Novasoft ships LS Central for a grocery customer — configured, tested and reference-validated before the first store cuts over.

Fresh & deli scales integration

Avery Berkel, Mettler Toledo and Bizerba scale integration — PLU sync, weight-by-price, label printing, deli station ergonomics. Cashier flow handles both pre-weighed and weigh-at-counter scenarios.

POS & self-checkout

Manned tills + LS Self-Checkout Kiosks on a single price list. Card processors via UAE / KSA / India / USA acquirers, plus Apple Pay, Google Pay, Tabby, Tamara, mada and Knet where local.

Shelf life & shrinkage

Best-before tracking by item lot, automated markdown triggers, waste write-off workflows that hit the right G/L account, fresh-category shrinkage dashboards in Power BI.

Promotion engine

Multi-buy, mix-and-match, BOGO, time-of-day, loyalty-tier, banner-day. Promotions are versioned, scheduled per store cluster and apply identically across till, kiosk and online.

Loyalty & couponing

Points, tier benefits, vouchers, basket-value rewards, SMS / WhatsApp redemption channels. Loyalty engine ships LS-native — not a bolt-on third-party.

Replenishment & suggested orders

LS Forecast-driven suggested ordering, daily fresh DSD receiving, supplier-managed inventory for slow movers, central DC + cross-dock flows already modelled.

E-commerce + click & collect

LS Commerce + Shopify / Magento connectors, real-time stock visibility, click-and-collect order routing to the nearest store, last-mile picker apps on Power Apps.

Power BI dashboards

Daily sales, hourly footfall, category mix, supplier performance, shrinkage by store, loyalty redemption rate — semantic model already built on the BC + LS data, ready for store and category managers.

Mobile manager apps

Store managers approve markdowns, count waste, sign off receiving and check shift performance from a phone — Power Apps writing back to BC + LS in real time.

From DC dock to till receipt

The grocery item lifecycle in Business Central + LS Central.

Every item that moves through a Novasoft-configured grocery store follows the same six-step flow — from the moment a supplier truck reaches the DC dock to the printed cashier receipt. The flow is the same for ambient, chilled, frozen and fresh; only the temperature controls, shelf-life triggers and tax codes differ.

DC receiving — ASN scan or blind receipt against PO, weight check on fresh, temperature log on chilled / frozen, instant variance posting to BC.
Store transfer — Picked from DC, dispatched against a store transfer order, in-transit visibility, store receiving confirms quantity and condition.
Shelf placement & pricing — Price load from BC item card to LS POS, electronic shelf label sync (if deployed), promotion engine layered for active campaigns.
POS & self-checkout — Cashier scan or self-checkout, fresh items weighed at till or pre-labelled at scale, loyalty applied automatically, payment captured on the right tender.
End-of-day reconciliation — Sales journal posts to BC, cash and card variances flagged, fresh waste posted against the right G/L account, returns workflow handled at the till.
Replenishment & analytics — LS Forecast suggests tomorrow’s order, Power BI updates overnight, category manager sees yesterday’s margin by store on their morning dashboard.

Why grocery operators pick Novasoft

The grocery POS decision is operational, not theoretical. Your partner should be the same.

LS Retail Diamond Partner — 5x

Diamond is the highest LS Retail programme tier. Novasoft has held it five consecutive years (2022–2026) — the only such partner in this part of the world with that record across both grocery and hospitality LS Central deployments.

Microsoft Solutions Partner — Business Applications

LS Central runs on Business Central. We are Microsoft Solutions Partner across Business Applications, Data & AI and Modern Work — every layer of the stack you depend on is in scope for one team.

100+ grocery rollouts shipped

Single-store independents, multi-store supermarket chains, 80,000+ sq ft hypermarkets, convenience and forecourt — every grocery format we have rolled out is in production reference, not a slide.

What stops going wrong after LS Central go-live

Four things grocery teams stop arguing about after a Novasoft LS Central rollout.

< 4s

Average POS transaction time — including loyalty, promotion engine and tender capture.

< 1.8%

Fresh shrinkage in mature stores after Novasoft markdown automation + receiving discipline.

98%

On-shelf availability across top-1000 SKUs — LS Forecast + Novasoft replenishment configuration.

8–14w

Single-store to first live till. Multi-store rollouts add 1–2 weeks per additional store cluster.

Delivery stages

Four stages, 8 to 14 weeks for a clean first-store go-live.

Discover

Two-week process workshops with store ops, category, finance and IT. Output: configuration paper, gap list, integration map.

2 weeks

Design & configure

BC tenant build, LS Central grocery configuration, scale and payment integrations, promotion engine, loyalty engine, Power BI semantic model.

3–5 weeks

Pilot & train

Pilot store cutover, cashier / manager training, dual-run for one trading week, store-team-led acceptance, sign-off against the configuration paper.

2–3 weeks

Roll & hand over

Remaining stores cutover at agreed cadence, NovaCare 360 managed support takes over from week one, quarterly business reviews schedule.

1–4 weeks

Frequently asked questions

LS Central Grocery — the questions grocery operators ask first.

How long does a single-store LS Central Grocery rollout take?

8 to 14 weeks from kick-off to first live till for a single-store grocer with standard scales, payment processor and BC accounting configuration. Multi-store rollouts add about a week per additional store cluster once the pilot is signed off.

Does LS Central handle fresh and weight items properly?

Yes — LS Central Grocery has native scale integration (Avery Berkel, Mettler Toledo, Bizerba), best-before tracking by lot, automated markdown rules tied to shelf life, and a fresh-specific waste write-off workflow that hits the right G/L account in Business Central.

Can LS Central run self-checkout and manned tills on the same price list?

Yes. LS Self-Checkout Kiosks share the same item card, price list, promotion engine and loyalty engine as manned tills. Promotions and loyalty rewards apply identically regardless of channel.

What payments does LS Central support in our region?

Card processors via standard UAE, KSA, India and USA acquirers; mada and Knet in KSA / Kuwait; Apple Pay, Google Pay, Samsung Pay; buy-now-pay-later (Tabby, Tamara) where contracted; cash, loyalty points and gift cards as native tenders.

Does LS Central work with my existing e-commerce site?

LS Commerce ships native, plus Novasoft connectors for Shopify and Magento. Real-time stock visibility, single price list, click-and-collect order routing to the nearest store and last-mile picker apps on Power Apps are part of the standard configuration.

Ready to put your grocery business on one platform?

Book a 60-minute LS Central Grocery audit with a Novasoft consultant. We will look at your stores, formats, scales, promotions and replenishment — and tell you honestly whether LS Central is the right move for you.

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