Recipe costing · Menu engineering · Daily food cost · Kitchen Display · POS · Deliverect / Urban Piper · Restaurant Co‑Pilot AI — Microsoft Solutions Partner + LS Retail Diamond Partner shipping ANNOYA across UAE, KSA, India and USA.
Most ERPs were built around manufacturing — not around fresh produce, recipe yields, central kitchens, late-night stock-outs and municipality fee returns. Every workaround you build costs you margin.
Buyers negotiate with no purchase history. Delivery cutoffs missed. Expired POs still actioned. Every order is a margin decision made blind.
At 11 pm the warehouse hits zero on a critical ingredient. Does anyone know? In most F&B operations — not until the morning shift is already scrambling.
Three brands. Two central kitchens. Twelve outlets. And finance spends three weeks every month reconciling inter-company transfers on spreadsheets.
The recipe says 1 kg. After butchery and trim you have 720 g. If the BOM doesn't know that, your food cost is wrong — on every plate, every day.
Municipality fees calculated by hand. Posting dates wide open. Vendor corrections with no audit trail. Month-end starts to feel like an archaeological dig.
Staff in Outlet A can view and edit inventory, POs and ledgers from Outlet B. Every document type, exposed to every user.
A complete F&B platform built natively into Microsoft Dynamics 365 Business Central. No middleware. No integration layer. One installable extension, twelve functional areas, every workflow F&B operations actually run.
The day-to-day friction you live with on generic ERP — and how the same scenarios look once ANNOYA is in.
Every operational domain in a food & beverage business — purchasing to finance, kitchen to warehouse, single outlet to multi-entity group — covered by one installable AL extension.
Intelligent vendor selection, delivery-schedule enforcement, PO lifecycle, vendor confirmation via secure token.
Six-stage vendor lifecycle from Sourcing to Retired. Auto-blocking on status. Credit limit + category classification.
Location-based sales document access, inter-entity sales order linking, municipality fee management, F&B payment terms.
SKU-level location control, minimum stock notifications, physical inventory approvals, real-time availability, packing codes.
F&B item card with lifecycle management, combined Item + BOM card, preferred-vendor highlighting, brand & package codes.
Automated inter-entity order creation, transfer-pricing engine, GL settlement & reconciliation, complete balance-log audit.
Markup % at item-category and item level. Unrealised-profit GL accounts. Pricing journal automation, value-entry tracking.
BOM yield % tracking, assembly BOM versioning, barcode generation, shop production summary, kitchen planning from real demand.
Posting-date policy management, municipality fee engine, vendor + customer correction wizards, field-level change log, dim. VAT.
Transfer order, physical inventory, requisition/indent, general journal approval flows. Batch approve & reject, state tracking.
Hierarchical access control on all document types. Location-based security filters on every list page. SharePoint integration.
Multi-company setup, RDA location-based document numbering, location email accounts, T&C, brand mgmt, menu engineering.
How a single tomato moves through ANNOYA — every stage of the F&B lifecycle, costed and audit-logged.
The operational areas where ANNOYA changes the day-to-day for F&B teams — procurement, inventory, multi-entity, kitchen, finance and security.
Every purchase order is a margin decision. ANNOYA makes it an intelligent one — automatically, every time.
In F&B, inventory isn't just operations — it's food safety, compliance and profitability rolled into one.
Three brands. Two central kitchens. Twelve outlets. Different legal entities. One system that runs all of it.
The recipe says 1 kg. After butchery and trim you have 720 g. ANNOYA knows that — and plans procurement accordingly.
F&B finance has specific compliance challenges. ANNOYA was built around them — not adapted to them.
Enterprise-grade security for multi-location F&B operations — where data integrity and audit compliance are non-negotiable.
The complete ANNOYA functional inventory — 14 core F&B modules and 7 NOVA add-on modules. Every feature, every business impact, organised the way you'd evaluate it.
The 14 functional modules that ship as the ANNOYA core extension on Microsoft Dynamics 365 Business Central.
Automatically suggests the best vendor when an item is added to a PO line based on price, lead time, and preference.
Reduces manual effort, eliminates errors, speeds up daily operations
Selects the optimal vendor for each item based on price, lead time, rank, and preference flags.
Optimizes vendor selection and pricing, reduces procurement costs
Retrieves last purchase date and price for item-vendor combinations for data-driven decisions.
Enhances operational efficiency and business control
Copies line items from a previous PO with option to recalculate pricing at current rates.
Enhances operational efficiency and business control
Manages purchase document validity periods and auto-archives expired POs.
Meet regulatory requirements, maintain audit trails
Vendor order confirmations with secure token/link mechanism, including REST API for external acknowledgment.
Enhances operational efficiency and business control
Configurable weekly delivery schedules per vendor per outlet with delivery days and cutoff times.
Enhances operational efficiency and business control
Enforces minimum order quantity on PO lines with warnings to prevent under-ordering.
Meet regulatory requirements, maintain audit trails
Auto-resolves and updates T&C on purchase orders based on vendor/outlet/company hierarchy.
Reduces manual effort, eliminates errors, speeds up daily operations
Auto-assigns document numbering series to purchase orders based on outlet location.
Simplifies setup, reduces implementation time
Vendor purchase templates per outlet for quick and standardized ordering.
Enhances operational efficiency and business control
Converts purchase orders into standardized purchase agreements for recurring procurement.
Enhances operational efficiency and business control
Outlet-based access control on all purchase documents — users see only their outlets.
Protects sensitive data, ensures role-based access control
Tracks brand code on purchase lines for vendor brand management and reporting.
Enhances operational efficiency and business control
Propagates packing code across PO, receipt, invoice, credit memo, and return lines.
Enhances operational efficiency and business control
Tracks billing outlet on receipts, invoices, credit memos, and return shipments.
Strengthens financial controls, ensures compliance and audit readiness
Import vendor data from Excel with automated validation and severity-based error reporting.
Enhances operational efficiency and business control
Batch processes vendor remittance statements for efficient payment tracking.
Strengthens financial controls, ensures compliance and audit readiness
Automatically emails the PO to the vendor along with the PO printout when released.
Reduces manual effort, eliminates errors, speeds up daily operations
Batch processing to clean up expired purchase quotes and blanket purchase orders.
Enhances operational efficiency and business control
RDLC print layouts for PO, quotes, invoices, credit memos, return orders, shipments, and receipts with outlet branding.
Real-time insights, better business decisions
KPI analysis measuring time from request to transfer order, plus full audit trail.
Enhances operational efficiency and business control
Tracks indent number and line number on purchase lines for end-to-end traceability.
Enhances operational efficiency and business control
Comprehensive states: Sourcing > Onboarding > Active > Suspended > Banned > Retired, with automatic blocking.
Enhances operational efficiency and business control
Automatically sets vendor Blocked flag based on lifecycle status transitions.
Reduces manual effort, eliminates errors, speeds up daily operations
Enforces valid state transitions and prevents invalid operations.
Meet regulatory requirements, maintain audit trails
Tracks vendor credit limit in local currency on vendor master.
Strengthens financial controls, ensures compliance and audit readiness
Configurable credit checking: No Check / Warning / Error per business needs.
Strengthens financial controls, ensures compliance and audit readiness
Classifies vendors by category and F&B item category on vendor master.
Enhances operational efficiency and business control
Outlet-based access on all sales document headers — users see only their outlets.
Protects sensitive data, ensures role-based access control
Displays vendor delivery schedule when items added to sales quotes.
Enhances operational efficiency and business control
Resolves the correct order allocation outlet based on configurable rules.
Reduces manual effort, eliminates errors, speeds up daily operations
Event-driven billing outlet processing on sales documents.
Strengthens financial controls, ensures compliance and audit readiness
Links sales orders to paired purchase orders for inter-entity tracking.
Enhances operational efficiency and business control
Marks sales lines representing municipality fee charges for accounting compliance.
Enhances operational efficiency and business control
Full packing code tracking across sales lines, shipment lines, and invoice lines.
Enhances operational efficiency and business control
Branded RDLC print layouts for posted sales invoices and pro forma invoices.
Real-time insights, better business decisions
Outlet-specific payment term management on customer cards.
Strengthens financial controls, ensures compliance and audit readiness
Tracks transfer price percentage on individual customers for inter-entity pricing.
Enhances operational efficiency and business control
Summary and detail views showing sales order to requisition relationship.
Enhances operational efficiency and business control
Validates item availability at outlets using Stock Keeping Units; restricts to authorized outlets.
Enhances operational efficiency and business control
Enforces restrictions on sales, purchase, transfer, and item journal lines.
Meet regulatory requirements, maintain audit trails
Batch tool to bulk-create stock keeping units across multiple outlets.
Enhances operational efficiency and business control
Caches global items for performance optimization — critical for large catalogs.
Enhances operational efficiency and business control
Automates unit of measure setup and conversion factors (g, kg, ounce, etc.) for F&B items.
Reduces manual effort, eliminates errors, speeds up daily operations
Classifies units of measure into families: Weight, Volume, Length, Count, Time.
Enhances operational efficiency and business control
View stock in different units of measure for flexible inventory analysis.
Enhances operational efficiency and business control
Propagates and validates packing codes across all document types.
Enhances operational efficiency and business control
Applies date filters to item ledger during counting — essential for F&B daily ops.
Enhances operational efficiency and business control
Outlet-based access control plus data integrity validation before posting.
Protects sensitive data, ensures role-based access control
Determines outlet automatically from journal batch assignment.
Reduces manual effort, eliminates errors, speeds up daily operations
Export sheets to Excel, update offline, re-import with system-calculated adjustments.
Enhances operational efficiency and business control
System considers same-day transactions when importing Excel for accurate counts.
Enhances operational efficiency and business control
Email alerts when stock falls below minimum thresholds per SKU per outlet.
Enhances operational efficiency and business control
Report showing minimum stock levels with Excel export.
Real-time insights, better business decisions
Specialized list page with F&B-specific columns, outlet filters, and analysis tools.
Enhances operational efficiency and business control
Matrix view showing items organized by unit of measure.
Enhances operational efficiency and business control
Manage storage types (Ambient, Chilled, Frozen, etc.) for food safety.
Meet regulatory requirements, maintain audit trails
Enforces mandatory reason codes for wastage, consumption, and adjustment tracking.
Meet regulatory requirements, maintain audit trails
Enforces lifecycle rules, prevents invalid transitions, controls posting access.
Enhances operational efficiency and business control
Enhanced item card with lifecycle management, cost analysis, and transfer price calculations.
Enhances operational efficiency and business control
Dedicated main categories for F&B classification within Business Central.
Enhances operational efficiency and business control
Combined card for creating/editing items with embedded assembly BOM in a single view.
Enhances operational efficiency and business control
Brands tagged to items flowing through to purchase and sales documents.
Enhances operational efficiency and business control
Manage storage conditions per item for food safety and warehouse organization.
Meet regulatory requirements, maintain audit trails
Creates and links inter-entity sales/purchase orders across companies.
Enhances operational efficiency and business control
Settlement, reconciliation, and balance management with full audit trail.
Strengthens financial controls, ensures compliance and audit readiness
Calculates transfer amounts, markups, and settlement values automatically.
Reduces manual effort, eliminates errors, speeds up daily operations
Enforces rules, prevents circular transactions, validates entities.
Meet regulatory requirements, maintain audit trails
Synchronizes inter-company master data across entities.
Enhances operational efficiency and business control
Creates transfer routes between outlets with automatic in-transit assignment.
Reduces manual effort, eliminates errors, speeds up daily operations
GL mappings (Due From/Due To) per entity and per outlet pair.
Strengthens financial controls, ensures compliance and audit readiness
Override standard transfer pricing markups for specific items or categories.
Enhances operational efficiency and business control
Complete audit trail recording all inter-entity transactions.
Meet regulatory requirements, maintain audit trails
Full traceability linking requisitions to sales to purchase orders.
Enhances operational efficiency and business control
Automated inter-entity balance settlement/sweep processing.
Reduces manual effort, eliminates errors, speeds up daily operations
Vehicle number, schedule, driver name, packing code, brand, dimensions on transfers.
Enhances operational efficiency and business control
Direct transfer orders without in-transit location for simple outlet-to-outlet moves.
Enhances operational efficiency and business control
Default transfer price at item category level plus customer-specific overrides.
Enhances operational efficiency and business control
Calculates transfer price %, unit cost, and amount on individual lines.
Reduces manual effort, eliminates errors, speeds up daily operations
GL accounts for unrealized profit in General and Inventory Posting Setup.
Strengthens financial controls, ensures compliance and audit readiness
Configures journal template/batch for automatic transfer pricing entries.
Simplifies setup, reduces implementation time
Tracks transfer price % and dimensions on value entries for analysis.
Enhances operational efficiency and business control
Branded print layouts for transfer orders, receipts, and shipments.
Real-time insights, better business decisions
BOM versions with Draft > Certified > Closed workflow for recipe control.
Enhances operational efficiency and business control
Card page and subpages for editing BOM version headers and ingredients.
Enhances operational efficiency and business control
Dedicated BOM card — not in standard BC — for easy recipe management.
Enhances operational efficiency and business control
Yield percentage on BOM lines for cook loss/trim/shrinkage calculations.
Enhances operational efficiency and business control
Yield %, qty per without shrinkage for waste tracking and accurate costing.
Enhances operational efficiency and business control
FG/SFG negative adjustments post ingredient-level entries for full traceability.
Enhances operational efficiency and business control
Generates EAN13, EAN8, Code128, Code39 barcodes for item labeling.
Enhances operational efficiency and business control
Print layouts for production requisitions and shop production summary.
Real-time insights, better business decisions
Shows ingredient requirements for entire sales orders before production.
Enhances operational efficiency and business control
Enforces assembly order rules before processing to prevent errors.
Meet regulatory requirements, maintain audit trails
Configurable posting date windows (daily range, current month, custom period).
Enhances operational efficiency and business control
Validation rules before posting: dates, amounts, approvals checks.
Meet regulatory requirements, maintain audit trails
Mandatory Global Dimension 1 on general journal batch entries.
Meet regulatory requirements, maintain audit trails
Dimension 2 auto-created based on outlet — no manual entry needed.
Reduces manual effort, eliminates errors, speeds up daily operations
Guided wizard for vendor corrections with audit trail and versioning.
Enhances operational efficiency and business control
Guided wizard for customer corrections with full audit.
Enhances operational efficiency and business control
Narration, collection date, remarks on ledger entries with bulk update.
Enhances operational efficiency and business control
Records all field-level changes on ledger entries for compliance.
Meet regulatory requirements, maintain audit trails
Setup-driven municipal fees with configurable rates, VAT, and GL accounts.
Enhances operational efficiency and business control
Custom payment terms linked to dimensions and outlets.
Enhances operational efficiency and business control
F&B-specific payment workflows and journal creation.
Enhances operational efficiency and business control
Description and dimensions on VAT entries for audit and analysis.
Enhances operational efficiency and business control
Detailed vendor trial balance with entry-level breakdown.
Real-time insights, better business decisions
Hides local currency in lookups to prevent user errors.
Enhances operational efficiency and business control
Extended report with defaults and automation for cost posting.
Reduces manual effort, eliminates errors, speeds up daily operations
Value entries and aggregated totals for quick cost overview.
Enhances operational efficiency and business control
Filtered view of overdue customer items for collection focus.
Enhances operational efficiency and business control
Direct payment journal entry for petty cash and advances.
Enhances operational efficiency and business control
Global Dimension 1 auto-populates at batch level.
Reduces manual effort, eliminates errors, speeds up daily operations
Track and view item expirations with dedicated reporting.
Meet regulatory requirements, maintain audit trails
Complete approval workflow for transfer orders with setup and event processing.
Faster approvals, enforced business policies
Batch-wise approval for physical inventory journals — not single items.
Faster approvals, enforced business policies
Full approval for purchase requisitions and indents with rejection.
Faster approvals, enforced business policies
PO approval actions directly from email notifications.
Enhances operational efficiency and business control
Approve/reject multiple entries simultaneously.
Enhances operational efficiency and business control
Central engine: User Group > Outlet > Operation hierarchy for all documents.
Protects sensitive data, ensures role-based access control
User-level security filters based on outlet assignment.
Protects sensitive data, ensures role-based access control
Unified access across Purchase, Sales, Transfer, Inventory, and Requisitions.
Protects sensitive data, ensures role-based access control
Roles and permissions managed directly from User Setup.
Simplifies setup, reduces implementation time
Central configuration for all F&B settings and feature toggles.
Enhances operational efficiency and business control
Cross-company config with Master Company and entity flags.
Enhances operational efficiency and business control
Outlet-based numbering for Sales, Purchase, Transfer, and Service.
Simplifies setup, reduces implementation time
Email accounts and notification recipients per outlet.
Enhances operational efficiency and business control
Versioned T&C with effective dates and vendor-level overrides.
Meet regulatory requirements, maintain audit trails
Auto dimension assignment and logo/branding per outlet.
Enhances operational efficiency and business control
Document storage, upload, and retrieval via SharePoint.
Seamless data flow between systems
Item costs, pricing, food cost %, and GP calculations for menu optimization.
Enhances operational efficiency and business control
Copy items and vendors between companies for fast multi-entity setup.
Enhances operational efficiency and business control
Comprehensive role center with ALL functionality and quick-create actions.
Instant visibility into KPIs, faster decision-making
Masters, Transactions, Posted, Reports, and Setup sections.
Instant visibility into KPIs, faster decision-making
Approval activities and document access for executive approvers.
Instant visibility into KPIs, faster decision-making
Financial operations and reporting for finance managers.
Instant visibility into KPIs, faster decision-making
Central Kitchen, Purchase, Warehouse, and Restaurant roles (configurable).
Instant visibility into KPIs, faster decision-making
Pre-configured profiles with ANNOYA Admin full-access permission set.
Protects sensitive data, ensures role-based access control
Same item-outlet restrictions enforced on requisitions as on purchase orders.
Enhances operational efficiency and business control
Minimum order quantity validation extended to requisition lines.
Meet regulatory requirements, maintain audit trails
Quick order templates for store-level requisitions.
Enhances operational efficiency and business control
Ordering and billing outlet tracked at header for routing and cost allocation.
Enhances operational efficiency and business control
Packing code propagated to requisition lines for traceability.
Enhances operational efficiency and business control
Requisition validity periods enforced at setup level.
Meet regulatory requirements, maintain audit trails
Add items directly without intermediate steps.
Enhances operational efficiency and business control
Default line type from setup applied automatically.
Reduces manual effort, eliminates errors, speeds up daily operations
Description flows from requisition to purchase order on conversion.
Enhances operational efficiency and business control
Header outlet selection flows to lines automatically.
Enhances operational efficiency and business control
Full approval with release, reopen, and rejection support.
Faster approvals, enforced business policies
Documents move to history only when Finished or Closed.
Meet regulatory requirements, maintain audit trails
Full traceability to Transfer Orders, Shipments, Receipts, and Item Ledger.
Enhances operational efficiency and business control
Captures exact timestamp when document is released.
Enhances operational efficiency and business control
Optional Novasoft modules that extend the ANNOYA core — real-time financials, expenses, requisitions, barcode, printing, production planning, fixed assets.
Real-time P&L, balance sheet, and cash flow dashboards accessible from any device
Instant financial visibility for management decisions
Aging analysis, outstanding balances, collection forecasts, and vendor payment schedules
Better cash flow management and vendor relationships
Full AR invoicing, collections dunning, customer aging, and receipt reconciliation
Faster collections, reduced outstanding receivables
AI-powered cash flow prediction based on historical patterns and upcoming commitments
Proactive cash management, avoid liquidity issues
One-click trial balance, G/L entry drill-down, and ledger correction tools
Faster month-end close, accurate books always
Multi-dimensional budget comparison with variance analysis by department/outlet/brand
Track spending against plan, identify cost overruns early
Employees submit expenses with photos from any mobile device — anytime, anywhere
Eliminate paper receipts, faster reimbursement cycles
AI-powered receipt scanning extracts vendor, amount, date, and category automatically
Zero manual data entry for expense reports
Multi-level approval routing based on amount, department, and expense category
Enforce spending policies, prevent unauthorized expenses
Auto-match corporate card transactions to submitted expenses
Eliminate duplicate payments, catch discrepancies fast
Built-in mileage calculator and per diem rates by location
Standardized travel expense processing
Spending trends by category, department, employee — with policy violation flags
Identify cost-saving opportunities across the organization
Single platform for all requisition types with dedicated role centers
Unified procurement, no more scattered requests
Route approvals based on amount thresholds, department, and requisition type
Policy enforcement with complete audit trail
Real-time status from submission through approval to order creation
Full visibility into every purchase request
Side-by-side vendor comparison on price, delivery, quality scoring
Always get the best deal from approved vendors
Convert approved requisitions to purchase orders automatically
Eliminate manual PO creation, zero re-keying
Real-time budget validation before requisition approval
Prevent overspending before commitments are made
Scan items during physical counts — auto-updates count journals
Faster, more accurate inventory counts
Scan items at receiving dock, auto-match against PO for 3-way matching
Eliminate receiving errors, instant GRN creation
Scan-based bin transfers, pick/put-away operations
Accurate warehouse operations, real-time stock location
Generate and print barcode/QR labels for items, bins, and assets
Standardized labeling across all locations
Works on any Android/iOS device with camera — no special hardware needed
Low-cost deployment, use existing employee phones
Branded templates for POs, invoices, delivery notes, and receipts
Professional, consistent brand presentation
Print multiple documents in one action — POs, labels, reports
Save hours on bulk document processing
Date labels, prep labels, allergen labels for food safety compliance
Meet food safety regulations, reduce allergy risks
Price tags and product info labels for retail/display areas
Accurate pricing at point of display
Plan kitchen production by shift, station, and recipe with capacity checks
Optimize kitchen utilization, reduce idle time
Track production batches with lot numbers, expiry dates, and quality status
Full traceability from ingredient to finished goods
Real-time production progress, station status, and completion tracking
Instant visibility into kitchen output
Record actual yield vs. expected, categorize waste by type
Identify yield losses, reduce food waste
Built-in quality gates at each production stage with pass/fail recording
Ensure consistent product quality
Complete asset database with location, custodian, warranty, and insurance details
Full visibility into all company assets
Multiple depreciation methods (straight-line, declining, custom) with auto-posting
Accurate asset valuation, compliant accounting
Preventive maintenance calendar with alerts and service history tracking
Prevent equipment breakdowns, extend asset life
Track asset movements between locations and manage disposals with GL impact
Maintain accurate records through asset lifecycle
Track coverage dates, claim history, and renewal reminders
Never miss a warranty claim or renewal deadline
ANNOYA is a native Microsoft Dynamics 365 BC extension — no middleware, no integration project, no separate database. It deploys directly into your existing BC tenant via our implementation service.
We map your F&B operations — locations, entities, workflows, compliance — and configure ANNOYA around them.
Vendor rules, location hierarchies, BOM structures, approval chains, finance controls — set up in your BC tenant.
Vendor master, item master, SKUs, opening balances — migrated with full validation before any go-live.
Role-based training. Hypercare during cutover. Novasoft alongside you at every step.
Novasoft completed our ERP implementation remotely in less than three months. We had been struggling for years with our previous vendor. ANNOYA understood our F&B operations from day one.
We are happy with Novasoft's project management and consultancy approach. The team demonstrated a high level of domain knowledge with excellent technical acumen across our LS Retail implementation.
With Novasoft's consultancy during our Dynamics 365 implementation, our lead times on multiple processes were reduced from weeks to days, days to hours, and hours to minutes.
ANNOYA isn't a product built in a lab. It's distilled from decades of Novasoft consultants working inside real F&B operations — seeing what breaks, and what works.
The highest tier of LS Retail partnership — awarded for implementation excellence and customer satisfaction.
Certified Microsoft Dynamics 365 Business Central partner with deep technical and functional expertise.
UAE, Saudi Arabia, Bahrain, Kuwait, Qatar — local presence, local compliance, local operational understanding.
ANNOYA is a native BC extension — no middleware, no integration project. Faster than any custom build.
Every feature designed by people who have worked inside F&B — not adapted from manufacturing ERP.
Post go-live managed support. Your ANNOYA environment maintained, updated, supported by the team that built it.
ANNOYA is a native AL extension installed directly into your Microsoft Dynamics 365 Business Central tenant. There is no separate database, no middleware, no integration project. You stay on the BC platform — ANNOYA is additional functionality unlocked inside it.
Typical go-live is three to four weeks. The timeline is possible because ANNOYA is a packaged AL extension — discovery, configuration, data migration, training and cutover all run inside that window. We do not need to write F&B functionality during your project.
Twelve: Purchasing, Vendor Lifecycle, Sales, Inventory & Warehouse, Item Lifecycle, Inter-Entity Transactions, Transfer Pricing, Production & Assembly, Finance & Accounting, Approval Workflows, Document Access & Security, and Setup & Administration. All 14 core modules and 7 NOVA add-on modules.
Yes. ANNOYA is designed for groups running multiple legal entities, brands, central kitchens and outlets in one tenant. Auto-link of inter-entity orders, transfer-pricing engine, GL-level Due From / Due To settlement, and complete audit trail across entities are core capabilities.
UAE municipality fees, VAT (UAE & KSA), KSA ZATCA e-invoicing context, posting-period control, dimensional VAT entries, and field-level change-log audit. Localisation is built around Gulf operating realities — not adapted from a generic global template.
NovaCare — Novasoft's managed support engagement. Defined L1/L2/L3 response and resolution windows, named delivery lead, quarterly business reviews, environment health-checks, and user-enablement workshops. Same team that builds ANNOYA supports it.
ANNOYA is delivered as a per-tenant extension installed by Novasoft on engagement. Selected modules are being prepared for Microsoft AppSource listing — ask us about availability for your scenario.
Tell us a little about your operation and we'll send the full technical datasheet — 189 features across 21 modules, deployment architecture, licensing, sample reports and customer case studies.
Book a private demo with our F&B specialists. We'll walk you through ANNOYA inside a real F&B scenario — your industry, your complexity, your constraints.
