BC Manufacturing discrete · Process Manufacturing extension · NOVAQC Advanced Quality · BC Projects · BC Service Management · Azure IoT MES · Power BI OEE — built and run by one Microsoft Solutions Partner across UAE, KSA, India and USA.
Three discrete (assemble-from-BOM) plus three process (mix-from-formula) sub-sectors. Same Business Central platform, sub-sector-specific configuration on top.
Most mid-market manufacturers run on a generic ERP for finance + a separate manufacturing module + a separate quality system + spreadsheets for everything that didn’t fit. Discrete shops live with disconnected BOM and routing. Process shops live with formulas in Excel, batch records on paper and yield variance discovered at month-end. The shop floor and the GL never agree, which is exactly the problem an ERP was supposed to solve.
Novasoft delivers Microsoft Dynamics 365 Business Central Manufacturing for discrete shops — production orders, BOMs, routings, sub-assemblies, MRP and shop-floor capture all native to BC. On top of that, a Process Manufacturing extension for batch operations — formula management with version control, scaling rules, co-products and by-products, yield variance, conversion factors and full batch genealogy. One item master, one stock ledger, one set of financials — whichever manufacturing mode your sub-sector runs in.
On top of that one-tenant architecture, Novasoft layers BC Projects for engineer-to-order programmes, BC Service Management for plant maintenance, Azure IoT for MES integration and shop-floor telemetry, Power BI on Microsoft Fabric for OEE and yield dashboards, and Azure ML for predictive quality — all on the same Microsoft tenant. One platform. One partner. One contract.
Every manufacturing engagement starts on the shop floor — not in the conference room. The BOM, routing and formula configuration mirrors how your team actually produces, not what a generic template assumes.
On-site shop-floor walk-through. Production line layout, BOM/formula maturity, routing definitions, batch traceability, quality gates, MES current state, planning cycle and any current ERP. Discrete-vs-process scoping, MRP readiness assessment. Written audit + BC Manufacturing readiness scorecard inside 5 business days.
For discrete: BOM hierarchy, routing, work centres, capacity planning, MRP rules. For process: formula management, recipe variants, co-product and by-product allocation, scaling rules, batch genealogy, conversion factors, yield variance. Quality plans, inspection workflows, lot/serial tracking. Integration design for MES, IoT, label printers and scales.
One pilot production line or batch reactor configured end-to-end. Shop-floor terminals, label printers, scales and barcode scanners certified. Operator and supervisor training (work centre, planner, quality, batch reconciliation). UAT with your team running real production orders on real product on a sandbox tenant before go-live.
Pilot line cuts over with on-site Novasoft team during a planned production stop (typically weekend). Two weeks of on-site hypercare across shifts. Remaining lines roll out at 1-3 per week using the validated template. Hand-over into NovaCare 360° for ongoing BC and MES uptime support — production line stoppages cost money, and the same team that built it keeps it running.
Every block runs on the same Microsoft tenant. BC Manufacturing for the production-order spine, with discrete + process extensions. Service Management for plant maintenance. Azure IoT for shop-floor signals. Power BI for OEE.
The native BC Manufacturing module for discrete shops. Business Central handles production orders, multi-level BOMs, routings with work centres and machine centres, sub-assemblies, capacity planning, MRP-driven replenishment, serial and lot tracking. Shop-floor capture via mobile terminal or PC. Output-and-scrap reporting. WIP visibility in finance the moment the operator finishes the operation.
Business Central practiceAppSource extension on BC for process manufacturers (chemicals, F&B production, pharmaceuticals, cosmetics). Formula management with version control, scaling factors, co-products and by-products with cost allocation, batch traceability from raw to finished, conversion factor handling, yield variance accounting, expiry-date and shelf-life management, lot quarantine and cGMP/HACCP-friendly batch records. One tenant, both discrete and process — not two ERPs side by side.
Business Central practiceFor engineer-to-order shops — custom industrial machinery, capital equipment, specialised assemblies. Project estimating from BOM, resource planning, time and material capture, percentage-of-completion revenue recognition, change orders, project WIP and project margin reporting — integrated natively with the BC manufacturing module. The project accountant and the project manager share one set of numbers.
eCommerce practiceOEE and yield dashboards built on Microsoft Fabric Lakehouse ingesting BC production orders, IoT telemetry from MES, batch records and quality results. Direct Lake Power BI for sub-second refresh on OEE (availability, performance, quality), yield variance, scrap and rework rates, work-centre throughput and product-mix profitability. Plant manager and CFO share one set of numbers.
Analytics practiceBC Service Management for plant-equipment maintenance. Preventive maintenance scheduling against machine runtime hours, IoT-triggered work orders from telemetry (vibration, temperature, current), mobile work-order capture by maintenance technicians, parts inventory at the toolbox level. Integrated with the BC Manufacturing capacity plan — the planner sees machine availability before scheduling next-week production.
Service Management practiceNOVAQC — Novasoft’s AppSource-listed advanced quality module for Business Central. Quality plans by item, supplier, process and customer; incoming, in-process and final-product inspections; non-conformance and CAPA workflows; certificate-of-analysis generation; deviation handling; supplier-quality scorecards and statistical process control. cGMP, ISO 9001 and IATF 16949 audit-ready out of the box. One quality model on the same tenant as BC Manufacturing — no parallel spreadsheets, no separate LIMS.
NOVAQC practiceGeneric dashboards tell you yesterday’s OEE. AI tells you which machine is about to fail, which batch is about to miss spec and which product mix is about to crater margin. Every model is grounded in your real BC + IoT data, never a generic template.
Plant managers ask, in plain English (or Arabic), “Why did line 3 miss target yesterday?” — and get back a per-shift answer with the root cause (downtime, quality holds, scrap rate) and recommended action. Deployable in Microsoft Teams or as a WhatsApp bot for shift supervisor use on the floor.
Service Management practiceAzure ML models trained on machine telemetry, batch parameters and historical quality results to predict failures and out-of-spec batches before they happen. Operator gets a recommended setpoint adjustment, the planner gets a recommended re-route, the quality team gets an early-warning queue. Cuts first-pass yield variance and end-of-batch quality rejects.
AI SolutionsAI-driven production scheduler that takes the BC MRP output and re-sequences it to minimise machine setup time, reduce changeover waste, batch similar SKUs and respect material availability windows. Discrete shops cut typical setup-time hours per shift; process shops batch similar formulas to reduce reactor cleanouts. Schedule changes flow back to BC as production-order updates.
Customer InsightsModels trained on order history, seasonality, customer-specific patterns and historical raw-material yield variability to forecast both finished-goods demand and expected yield per batch. Feeds BC MRP and process-manufacturing planning directly — production planners stop over-ordering raw materials “just in case” and quality stops getting surprised by yield drift.
AI SolutionsSpecific, verifiable changes Novasoft customers report in the first month after a pilot production line cuts over.
Live BC Manufacturing production orders post output, scrap, labour and material consumption to the GL the moment the operator finishes the operation. WIP visibility moves from monthly snapshot to real-time. Finance and operations stop arguing about whose number is right because they look at the same row.
Process Manufacturing extension calculates yield variance, scrap and rework per batch as the batch closes — not in the cost report two weeks later. Operators see actual-vs-theoretical yield per shift. Quality holds release into BC via Power Automate. Typical first-quarter yield improvement Novasoft customers report: 1.5-3.0 percentage points.
Azure ML on IoT telemetry + BC Service Management preventive work orders + BC capacity planner = machine maintenance scheduled before failure, not after. Unplanned downtime typically drops 25-40% in the first quarter. OEE goes from 65-72% to 78-85% within two quarters.
BC Projects + BC Manufacturing + Power BI = real-time project margin per ETO job. Estimate-vs-actual cost variance caught at 30% complete, not at handover. Change orders captured in the system, not lost in emails. Typical first-year ETO margin protection Novasoft customers report: 2.5-4.5 percentage points.
Novasoft delivers manufacturing Business Central projects from four delivery centres — UAE, Saudi Arabia, India and the USA — as part of the broader Digital Transformation practice. The same LS Retail Diamond Partner team is on every engagement regardless of where the customer sits. KSA manufacturing projects run through the local Novasoft entity for on-site shop-floor cut-overs; UAE, India and USA cover remote and hybrid delivery across Gulf, Indian-subcontinent and North-American business hours.
Edited excerpts from Novasoft customer references published on the homepage and the LS Retail partner directory. Every reference is contactable on request during the scoping workshop.
Three production lines on BC Manufacturing in nine months. Pilot line stabilised in two weeks of shift-coverage hypercare, the other two lines cut over a week apart. WIP visibility moved from monthly to real-time. The same team that scoped the deal still runs the quarterly OEE review.
Before Novasoft, we ran our formulas in 14 spreadsheets and a separate quality system. After BC + Process Manufacturing extension + Fabric, batches close with yield variance on the spot. The quality team and the operations team now use the same batch record — not two versions.
BC Service Management + Azure IoT + Azure ML cut our unplanned downtime by 38% in the first quarter. The plant manager now sees a predicted-failure queue every morning — not a list of yesterday’s breakdowns. OEE went from 68% to 81% within six months.
All products run on one Microsoft tenant. Microsoft Solutions Partner credentials on Business Central Manufacturing, BC Projects, BC Service Management, Fabric, Power BI, Power Automate, Copilot Studio and Azure. Process Manufacturing AppSource extensions deployed and refreshed each Microsoft wave.
Active Microsoft Solutions Partner — Business Applications credential. Consultants certified across Business Central, Power Platform, Fabric and Copilot Studio.
Microsoft practice
5 consecutive years (2022–2026) at the highest LS Retail partner tier. Verifiable on the LS Retail partner directory. Same team scopes, builds, runs.
LS Retail practice
At go-live, the BC Manufacturing tenant, Process Mfg extension, BC Projects, BC Service Management and Azure IoT hand over into NovaCare 360° — 24/7 production-line uptime monitoring, release-wave readiness on every Microsoft cadence and quarterly OEE/yield reviews. Same partner, no managed-service handover.
Explore NovaCare 360°No sales deck. No pressure. Tell us your manufacturing mode (discrete, process or both), current ERP and shop-floor reality — we’ll walk through production-order maturity, formula/BOM completeness, MES integration and OEE visibility in 60 minutes, and give you a written BC Manufacturing readiness scorecard inside 5 business days. Free, even if you never sign with us.
Tell us your manufacturing mode, current ERP and shop-floor pain. A Novasoft BC Manufacturing consultant — not an SDR — will be in touch within one business day to book the on-site or remote shop-floor & BC audit.
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Microsoft Dynamics 365 Business Central Manufacturing as the production-order spine; a Process Manufacturing AppSource extension on top for batch and formula operations; BC Projects for engineer-to-order; BC Service Management for plant maintenance; Azure IoT for shop-floor and MES integration; Microsoft Fabric with Power BI semantic models for OEE and yield dashboards; Azure ML for predictive quality and demand forecasting. One Microsoft Solutions Partner team builds and runs the entire stack.
BC handles process manufacturing for mid-market companies via an AppSource extension that adds formula management, batch traceability, co-products and by-products, yield variance and conversion-factor handling on top of the native BC Manufacturing module. For the $20m-$500m revenue band — most chemicals, F&B production, pharma and cosmetics companies in the Gulf, India and US mid-market — BC + Process Mfg extension is the right fit. Tier-1 enterprise ERPs become the right fit only when you cross multi-billion revenue, multi-country plant consolidation and very complex bill-of-process flows. Novasoft scopes the right tier in the opening assessment.
A single-plant pilot typically goes live in 16-22 weeks for discrete; 20-28 weeks for process (formulas take longer to validate). Phases: assessment (3-4 weeks), BC core + manufacturing module configuration (6-8 weeks), formula/BOM load and parallel run (3-5 weeks), MES/IoT integration (3-4 weeks), UAT (2 weeks), pilot-line cutover (1 week) and hypercare across shifts (2-3 weeks). Multi-plant roll-outs scale at 1-3 plants per quarter once the template is validated.
Yes. Novasoft has audited cGMP-aligned configurations for pharmaceutical batch records (electronic-signature workflows compatible with 21 CFR Part 11), ISO 9001-aligned quality plans, IATF 16949-aligned automotive supplier configurations and HACCP-aligned food safety controls. NOVAQC — Novasoft's AppSource advanced quality management module for Business Central — ships pre-configured for these standards with quality plans, non-conformance and CAPA workflows, certificate-of-analysis generation and SPC built in. UAE FTA-compliant VAT (tax.gov.ae) and statutory reporting per jurisdiction (UAE, KSA, India, US) are part of the standard build. Audit-trail-friendly batch genealogy and lot quarantine workflows included.
Four layers. Plant Co-Pilot — a Copilot Studio agent grounded in BC Manufacturing + Azure IoT data that answers natural-language questions about line performance, downtime root cause and quality holds. Azure ML predictive-quality models that flag out-of-spec batches and machine failures before they happen. AI-driven production scheduler that minimises setup time and reactor cleanouts. Demand and yield forecasting that feeds BC MRP directly. All grounded in the customer’s actual data via Microsoft Fabric, never generic templates.
NovaCare 360° — SLA-backed managed support for the BC Manufacturing tenant, Process Manufacturing extension, BC Projects, BC Service Management, Azure IoT signal layer, Fabric Lakehouse refresh schedules and Microsoft release-wave readiness. 24/7 production-line uptime monitoring, IoT signal health, AppSource extension patching, Defender alerts and quarterly OEE/yield reviews. Same partner that built the system stays on through every Microsoft release wave.
Last reviewed May 2026.
