What does the Novasoft Power Platform practice cover?
Power Apps (canvas and model-driven), Power Automate (cloud and desktop flows), Power BI (semantic models, Premium capacity, paginated reports), Copilot Studio (agents and topic-based bots), Power Pages (external portals) and Dataverse data modelling — plus the Center of Excellence governance that decides who can build what, where data lives and how apps reach production. Delivered across UAE, Saudi Arabia, India and the USA.
Should we use Power Apps or build a custom web app?
Power Apps wins when the app is a forms-and-tables business app for internal users, the data already lives in Dataverse or Business Central, and the value comes from speed-to-production rather than pixel-perfect UI. Custom code wins when the workload is consumer-facing, high-volume, or needs a UX Power Apps can't reach. Novasoft's assessment maps your app candidates to the right runtime — and we ship both.
How does Power Platform integrate with Business Central?
Three live patterns. (1) Business Central virtual tables in Dataverse — read and write BC records natively from a Power App. (2) Power Automate flows triggered by BC webhooks or scheduled API calls. (3) Power BI semantic models on top of BC analytics endpoints or Microsoft Fabric. Used together, Power Platform becomes the extension surface BC needs without modifying base BC code.
Do we need a Center of Excellence on day one?
Yes — even a lightweight one. Without DLP policies, environment strategy and a maker inventory, citizen development quietly creates an app sprawl that takes months to retire. Novasoft installs the Microsoft Center of Excellence Starter Kit, environments, DLP rules and a maker training track in the first 2–3 weeks, before any production app ships.
What are Copilot Studio agents and where do they help?
Copilot Studio agents are conversational AI agents that live inside Microsoft Teams, the web or Microsoft 365 Copilot — wired to your SharePoint, Dataverse or Business Central. Useful for HR onboarding, IT helpdesk, project status, vendor / customer FAQ and policy lookup. Novasoft ships agents with the governance rails (DLP, approval, lifecycle) in place before the first agent reaches a real user.
Do you offer managed Power Platform support after go-live?
Yes. Novacare 360° for Power Platform covers monthly app reviews, DLP and environment health checks, Power BI semantic model performance tuning, Copilot Studio agent supervision, license true-up and a maker enablement track. Available across UAE, KSA, India and USA time zones in English, Arabic and Hindi.