Teams · Outlook · SharePoint · Intune · Entra ID · M365 Copilot · Defender — Microsoft Solutions Partner — Modern Work deploying M365 across UAE, KSA, India and USA.
Novasoft is a Microsoft Solutions Partner — Business Applications running end-to-end Microsoft 365 rollouts across the UAE, Saudi Arabia, India and the USA — license design, tenant build, mail and content migration, Microsoft Teams adoption, Microsoft 365 Copilot enablement, and the security pillar that holds the whole estate together.
The practice is sized for mid-market organisations of 100–5,000 users, multi-country tenants, and Dynamics 365 customers who already run Business Central and want Copilot to span the front office and the back office. Most rollouts ship in 6–10 weeks; Copilot enablement layers on in another 4–6 weeks. See the Microsoft 365 admin documentation for the platform reference.
Each pillar pairs the platform feature with the adoption, security and governance work that decides whether your users actually use it.
Word, Excel, PowerPoint and Outlook deployed, kept current and licensed sensibly. Exchange Online migration from on-premises or Google Workspace, plus shared mailboxes, distribution groups and Public Folder unwind. Quiet, reliable, fully patched.
Rollout phasesTeams as the collaboration spine — chat, channels, meetings, Phone System and Teams Rooms hardware. Governance templates, naming conventions and channel sprawl controls that survive contact with 1,000 users on day 90.
Copilot in TeamsFile-server retirement into SharePoint Online; intranet hubs in SharePoint Communication Sites; OneDrive Known Folder Move so user desktops, documents and downloads back themselves up without an IT ticket. The plumbing Copilot needs to be useful.
Cloud migration practiceEntra ID tenant build, hybrid sync from Active Directory, Conditional Access, MFA, passwordless sign-in and B2B guest access. The control plane every other Microsoft service hangs off — done once, done correctly.
Identity advisoryMicrosoft Defender for Endpoint, Defender for Office 365, Defender for Identity and Defender for Cloud Apps, plus Purview for Data Loss Prevention, sensitivity labels, retention and eDiscovery. Mapped against UAE PDPL, KSA PDPL and ZATCA storage requirements.
UAE compliance referencePilot scoping, prompt libraries by role, governance for Copilot Studio agents, and the data-readiness work — sensitivity labels, SharePoint permissions hygiene — that decides whether Copilot answers from the right files.
Copilot rolloutThe Microsoft demo is genuinely impressive — and it is also, predictably, a demo. The version that earns the per-user uplift in a real Gulf or India tenant is narrower and more boring: meeting recaps in Teams, first-draft replies in Outlook, summarise-this-thread in chat, and Excel formula explanations for the analyst team. Pilot that, measure it, then expand.
Novasoft runs a structured 8-week Copilot pilot: 40–60 licensed users, three named workflows per role, a baseline week, a Copilot week, and a comparison readout. The business case lands on your own time-on-task numbers, not on Microsoft's slide. See the Microsoft 365 Copilot adoption documentation for the platform side and our AI Solutions practice for the broader AI portfolio.
Typical Novasoft Microsoft 365 go-lives, measured against the customer's prior baseline. Numbers vary by tenant; the order of magnitude does not.
40%
Less time per knowledge worker spent on email triage and meeting recaps after Copilot pilot expansion.
3×
Faster MFA + Conditional Access rollout vs. customer-led configuration, with fewer help-desk lockouts in week one.
50%
Fewer file-server tickets after SharePoint Online and OneDrive Known Folder Move replace the legacy share.
100%
Tenant audit coverage — Defender XDR, Purview retention and eDiscovery wired to the same Entra ID identity.
Tenants of 100–500 users ship in 6–10 weeks. Multi-country or hybrid Exchange in scope adds 4–6 weeks. Copilot enablement is a parallel 4–6 week track.
License inventory, mailbox and file-share count, identity baseline, Copilot fit by role, residency and compliance review.
1 week
Tenant blueprint, Entra ID groups and Conditional Access, SharePoint information architecture, Defender + Purview baseline, Copilot pilot scope.
1–2 weeks
Tenant build, identity sync, mail and content migration, Teams Phone and Rooms, security policies, Copilot pilot cohort onboarding.
3–6 weeks
Cut-over from legacy mail and file shares, end-user training, 90-day hyper-care, Novacare 360° managed support handover.
1 week
Novasoft holds the Microsoft Solutions Partner — Business Applications designation. The same engineers who ship Dynamics 365 rollouts wire your Microsoft 365 estate — so Copilot reaches across the front office and the back office.
View business appsImplementation muscle across the Gulf, India and North America. Multi-country tenants, hybrid migrations, regulated industries and Arabic-language end-user training all covered in one team.
ImplementationManaged helpdesk, SLA-backed response, monthly KPI review and license true-up across UAE / KSA / India / USA time zones. English, Arabic and Hindi.
Managed supportFresh capabilities Novasoft has shipped on top of Microsoft 365 in 2026.
8-week structured Microsoft 365 Copilot pilot — 40–60 users, three named workflows per role, baseline + Copilot weeks, executive readout. Decides the per-user uplift on your data, not Microsoft averages.
Explore the pilotPre-built Copilot Studio agents for HR onboarding, IT helpdesk, project status and travel booking — wired to your SharePoint, Dataverse and Business Central with the governance rails in place.
Process automationA Microsoft Purview baseline mapped against UAE PDPL, KSA PDPL and ZATCA storage rules — sensitivity labels, DLP policies and retention schedules shipped as a runbook, not a slide deck.
UAE FTA referenceHardened Conditional Access starter pack — break-glass accounts, sign-in risk, device compliance, MFA-without-helpdesk-tickets — rolled into a 2-week implementation slot.
Identity advisoryApprove POs, post expenses and check customer balances inside Microsoft Teams — without leaving a chat. Bridges Business Central into the daily collaboration surface.
BC AI practiceEnd-user adoption tracks in English, Arabic and Hindi — Outlook + Teams + Copilot, role-tuned, delivered in person in UAE and KSA or remote elsewhere.
Adoption coachingThe hardest part of a Microsoft 365 Copilot rollout isn't the licence — it's the SharePoint permissions hygiene. Copilot will quote any document the user can already open, which means a sloppy permission model becomes a leaky one the day Copilot turns on. The pre-work is where the rollout actually lives.
Amit Sobti · Director, Novasoft · 20 years in Microsoft Dynamics & Modern Work
Free 60-minute Microsoft 365 + Copilot assessment with a Novasoft consultant — UAE, KSA, USA, India or remote. We map your tenant, identity, Copilot fit by role, residency requirement and license waste, and ship back a fixed-price rollout plan.
Send us your details and a Novasoft Modern Work consultant will be in touch within one business day to schedule a 60-minute Microsoft 365 assessment against your current tenant.
Prefer email? contact@novasoft.global · contact page
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License design and procurement, tenant build, identity through Microsoft Entra ID, email and collaboration with Exchange Online and Teams, content with SharePoint and OneDrive, security and compliance through Defender XDR and Purview, plus Microsoft 365 Copilot rollout and adoption. Delivered across UAE, Saudi Arabia, India and the USA by a Microsoft Solutions Partner — Business Applications.
For knowledge workers who live in Outlook, Word, Excel, PowerPoint and Teams, Copilot replaces hours of search, summarise and draft work each week. The honest answer is: pilot 40–60 users for two months, measure time-on-task on three repeatable workflows, then expand. Novasoft runs that pilot pattern as part of the assessment so the business case is grounded in your own data, not Microsoft averages.
Novasoft delivers Microsoft 365 in four stages — Assessment, Design, Implementation and Go-Live — typically 6–10 weeks for a single tenant of 100–500 users and 10–16 weeks for multi-country or multi-entity tenants with on-premises Exchange or file-server migrations in scope. Copilot enablement adds 4–6 weeks on top, run in parallel where governance allows.
Yes. Novasoft has migrated tenants from Google Workspace, on-premises Exchange 2013 / 2016 / 2019, and hybrid setups into clean Microsoft 365 tenants — mailboxes, calendars, distribution groups, file shares to SharePoint or OneDrive, Public Folders to shared mailboxes, and DNS cut-over. Coexistence windows are scoped per environment so business users keep working.
Conditional Access policies through Entra ID, Multi-Factor Authentication, Microsoft Defender for Endpoint and Defender for Office 365, plus Purview for Data Loss Prevention, sensitivity labels, retention policies and eDiscovery. For UAE and Saudi Arabia tenants, data residency is reviewed against UAE PDPL, KSA PDPL and ZATCA storage requirements before tenant region is finalised.
Yes. Novacare 360° wraps a managed helpdesk, SLA-backed response, monthly KPI review, patch and policy management, license true-up and adoption coaching around your Microsoft 365 tenant. Available across UAE, KSA, India and USA time zones in English, Arabic and Hindi.
Last reviewed May 2026.
