What is Microsoft Dynamics 365 Supply Chain Management?
Dynamics 365 Supply Chain Management is Microsoft's enterprise application for inventory, warehouse, manufacturing, procurement and demand planning. It covers the discrete, process and lean manufacturing modes, advanced warehouse with mobile scanning, transportation management, asset management and IoT-driven predictive maintenance. Novasoft delivers it for manufacturers, distributors and retailers operating in the GCC, India and the USA — typically tenants where Business Central's inventory module is too small for the workflow.
Should we use Dynamics 365 SCM or Business Central for warehousing?
Business Central covers most mid-market warehousing — bin management, item tracking, basic put-away and pick. Dynamics 365 Supply Chain Management is the right answer for high-volume distribution, advanced warehouse with directed put-away and pick, multi-site manufacturing, route planning, container management or any tenant where shop-floor mobility and barcode scanning is a daily critical path.
How does Novasoft handle warehouse mobility and scanning?
The Microsoft Warehouse Management mobile app on Android and iOS, deployed against Dynamics 365 SCM Advanced Warehouse. Novasoft configures the menu items per warehouse role, builds the wave templates and location directives, sets up label printing through Microsoft Edge or BarTender, and pilots with the actual warehouse team before go-live. Sled-mounted RF guns supported.
Does Dynamics 365 SCM support process and discrete manufacturing together?
Yes. Discrete manufacturing covers traditional bills of material, routings, production orders and capacity planning. Process manufacturing adds formula-and-co-product, catch-weight, batch attributes, shelf-life and rebate management. Lean manufacturing supports Kanban-style pull. A single Dynamics 365 SCM tenant can run all three modes side-by-side per item or per legal entity.
What about IoT, predictive maintenance and asset management?
Microsoft Dynamics 365 Asset Management ships with Dynamics 365 SCM — work orders, preventive maintenance schedules, asset hierarchy and condition monitoring. IoT signals flow in via Azure IoT Hub and Microsoft Fabric, with Copilot summarising downtime patterns and surfacing predictive maintenance recommendations. Novasoft has rolled this out for plant-floor manufacturers across the Gulf.
Do you offer managed Dynamics 365 SCM support after go-live?
Yes. Novacare 360° for Dynamics 365 SCM covers a managed SCM helpdesk, SLA-backed response, monthly KPI review, Microsoft platform-update management, license true-up, warehouse-app version control and adoption coaching. Across UAE, KSA, India and USA time zones in English, Arabic and Hindi.