Practices · Microsoft Dynamics 365 · Supply Chain Management

From sales order to shipped truck — one supply chain , one Dynamics 365 tenant.

Multi-warehouse · Manufacturing · Procurement · Quality · Master Planning · IoT signalsMicrosoft Solutions Partner shipping Dynamics 365 SCM across UAE, KSA, India and USA.

50+SCM rollouts
20+yrMicrosoft partnership
4Delivery centres
24/7NovaCare support
Definition · What we do

What does the Novasoft Dynamics 365 Supply Chain practice cover?

Microsoft Dynamics 365 Supply Chain Management is Microsoft's enterprise application for the supply-chain backbone — inventory, advanced warehouse, manufacturing across discrete, process and lean modes, procurement and sourcing, transportation, asset management and IoT-driven predictive maintenance.

Novasoft delivers Dynamics 365 SCM for tenants where Business Central's inventory module runs out — high-volume distribution centres, multi-site manufacturers, container-managed estates and any operation where shop-floor mobility, barcode scanning and real-time stock visibility is a daily critical path. The practice covers fresh rollouts, AX 2012 upgrades, hybrid Dynamics 365 + BC group structures and the IoT bridge to Azure Fabric. See the Microsoft Learn Dynamics 365 SCM documentation for the platform reference.

Capabilities · Six pillars

Six pillars that turn Dynamics 365 SCM into a working supply chain.

Microsoft ships the platform. Novasoft ships the warehouse layout, item attributes, mobile workflow and Power BI semantic models that decide whether your warehouse hits 99.5% inventory accuracy or 92%.

Inventory & item master

Items, variants, dimensions (size, colour, configuration, batch, serial), unit conversions, multi-site stock with location-and-licence-plate tracking, ABC classification and inventory close that runs monthly without surprises.

CPG & distribution

Advanced warehouse (WMS)

Wave templates, location directives, work creation, directed put-away and pick, cycle counting and the Microsoft Warehouse Management mobile app deployed to sled-mounted RF guns or Android handhelds. Label printing through Edge or BarTender.

Warehouse deep-dive

Manufacturing — discrete, process, lean

Discrete BOMs and routings, process formula-and-co-product with catch-weight and shelf-life, lean Kanban pull. Production orders, capacity planning, subcontracting, finite scheduling and the shop-floor terminal for operator clock-in.

Manufacturing industry

Procurement & sourcing

Purchase requisitions, sourcing workflow, vendor master and qualification, RFQ, purchase agreements, vendor consignment, vendor item references and 3-way matching against receipt and invoice. AI vendor analytics through Purchase Co-Pilot.

Purchase Co-Pilot

Demand planning & MRP

Statistical baseline forecasts, judgemental overrides, master scheduling with MRP, action messages, safety stock policies. Demand-driven MRP for tenants that need pull-based replenishment without throwing away MRP altogether.

Analytics & Fabric

Asset management & IoT

Microsoft Dynamics 365 Asset Management — work orders, preventive maintenance schedules, asset hierarchy, condition monitoring. IoT signals through Azure IoT Hub, Copilot summarising downtime patterns and surfacing predictive maintenance recommendations.

Azure IoT
Warehouse · Mobile-first

Advanced warehouse, scanned by every operator.

Most warehouse operations don't fail at the management level — they fail on the floor, when one operator picks the wrong location, or the cycle count never reaches the system. The Dynamics 365 Advanced Warehouse module exists to make the floor the source of truth: every movement scanned, every put-away directed, every count fed back to the same inventory ledger that finance reconciles against.

Novasoft configures the Microsoft Warehouse Management mobile app per role — receiving, put-away, pick, pack, count, transfer — with location directives that respect zone, capacity, weight and item-attribute rules. Label printing wired through Microsoft Edge or BarTender; sled-mounted RF guns supported. See the Microsoft Learn Warehouse documentation for the platform reference.

  1. Warehouse layout — zones, locations, licence plates, capacity profiles, mixing rules modelled in design.
  2. Mobile menu — per-role mobile menu items configured: receiving, put-away, pick, transfer, count.
  3. Wave & directives — wave templates batch orders into pickable work; location directives decide where stock lands.
  4. Pilot & rollout — pilot with one team, sled-mount the RF guns, train the supervisors, then rollout warehouse-wide.
Measurable outcomes

Why a properly run Dynamics 365 SCM rollout earns its first year back.

Typical Novasoft Dynamics 365 SCM go-lives, measured against the customer's prior baseline of cycle-count discrepancies and stock-out incidents.

99.5%

Typical inventory accuracy after Advanced Warehouse and cycle counting land — versus the 92–95% customers report before migration.

30%

Reduction in safety stock once demand planning and master scheduling replace the spreadsheet forecast.

Faster receiving and put-away after mobile RF scanning replaces the paper receipt note.

100%

Lot and batch traceability — every movement scanned, every transition logged for audit and recall readiness.

How Novasoft delivers · End-to-end

Four stages. Sixteen to twenty-four weeks for a full SCM rollout.

Single-site warehouse-only rollouts scope at 12–16 weeks. Manufacturing + multi-site warehouse + procurement scope at 20–32 weeks.

01

Assessment

Module scope, item master baseline, warehouse layout, manufacturing mode, integration estate, IoT readiness.

2 weeks

02

Design

SCM blueprint, item attributes, warehouse zones, location directives, BOM and routings, MRP policy, Power BI model.

3–4 weeks

03

Implementation

Tenant build, item migration, warehouse build, mobile menu, production setup, vendor catalogue, label printing, UAT.

8–14 weeks

04

Go-Live

Floor cut-over, RF gun rollout, supervisor training, 90-day hyper-care, Novacare 360° handover.

2 weeks

Why Novasoft

Your supply chain partner across UAE, KSA, India & USA — one team, four offices.

Microsoft Solutions Partner

Same team runs Dynamics 365 SCM, Business Central inventory, LS Central retail stock and Power Platform — one inventory ledger across the practice, not three.

Business apps

Gulf SCM depth

100+ Microsoft rollouts including multi-site manufacturers, distribution centres, hypermarket back-ends and FMCG warehouses across the Gulf and India.

CPG & distribution

Novacare 360° support

Managed SCM helpdesk, monthly KPI review, mobile-app version control, warehouse-floor training refreshes and license true-up across UAE / KSA / India / USA time zones.

Managed support
From the field · Insight

More Novasoft perspectives

Ready to put your warehouse on rails?

Free 60-minute Dynamics 365 SCM assessment with a Novasoft consultant. We map your item master, warehouse layout, manufacturing mode and IoT readiness, and ship back a fixed-price rollout plan.

Connect Us · Get in touch

Get in touch — Dynamics 365 SCM consultation.

Send us your details and a Novasoft SCM consultant will be in touch within one business day.

  • Reply within one business day
  • 60-minute consultation against your warehouse
  • Fixed-price rollout plan, no sales pitch

Prefer email? contact@novasoft.global · contact page

Book an SCM consultation

Fill in your details and we'll be in touch within one business day.

FAQ · Common questions

Questions about Dynamics 365 Supply Chain Management.

What is Microsoft Dynamics 365 Supply Chain Management?

Dynamics 365 Supply Chain Management is Microsoft's enterprise application for inventory, warehouse, manufacturing, procurement and demand planning. It covers the discrete, process and lean manufacturing modes, advanced warehouse with mobile scanning, transportation management, asset management and IoT-driven predictive maintenance. Novasoft delivers it for manufacturers, distributors and retailers operating in the GCC, India and the USA — typically tenants where Business Central's inventory module is too small for the workflow.

Should we use Dynamics 365 SCM or Business Central for warehousing?

Business Central covers most mid-market warehousing — bin management, item tracking, basic put-away and pick. Dynamics 365 Supply Chain Management is the right answer for high-volume distribution, advanced warehouse with directed put-away and pick, multi-site manufacturing, route planning, container management or any tenant where shop-floor mobility and barcode scanning is a daily critical path.

How does Novasoft handle warehouse mobility and scanning?

The Microsoft Warehouse Management mobile app on Android and iOS, deployed against Dynamics 365 SCM Advanced Warehouse. Novasoft configures the menu items per warehouse role, builds the wave templates and location directives, sets up label printing through Microsoft Edge or BarTender, and pilots with the actual warehouse team before go-live. Sled-mounted RF guns supported.

Does Dynamics 365 SCM support process and discrete manufacturing together?

Yes. Discrete manufacturing covers traditional bills of material, routings, production orders and capacity planning. Process manufacturing adds formula-and-co-product, catch-weight, batch attributes, shelf-life and rebate management. Lean manufacturing supports Kanban-style pull. A single Dynamics 365 SCM tenant can run all three modes side-by-side per item or per legal entity.

What about IoT, predictive maintenance and asset management?

Microsoft Dynamics 365 Asset Management ships with Dynamics 365 SCM — work orders, preventive maintenance schedules, asset hierarchy and condition monitoring. IoT signals flow in via Azure IoT Hub and Microsoft Fabric, with Copilot summarising downtime patterns and surfacing predictive maintenance recommendations. Novasoft has rolled this out for plant-floor manufacturers across the Gulf.

Do you offer managed Dynamics 365 SCM support after go-live?

Yes. Novacare 360° for Dynamics 365 SCM covers a managed SCM helpdesk, SLA-backed response, monthly KPI review, Microsoft platform-update management, license true-up, warehouse-app version control and adoption coaching. Across UAE, KSA, India and USA time zones in English, Arabic and Hindi.

Sources · Authority links used on this page
  1. Microsoft — Dynamics 365 Supply Chain Management product page · Accessed May 2026
  2. Microsoft Learn — Dynamics 365 Supply Chain documentation · Accessed May 2026
  3. Microsoft Learn — Warehouse Management overview · Accessed May 2026
  4. Microsoft Partner — Solutions Partner for Business Applications · Firm credential reference
  5. UAE Federal Tax Authority · Middle East regional authority
  6. Microsoft Learn India — Dynamics 365 Supply Chain · India regional reference

Last reviewed May 2026.

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