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Industries · Retail

Run every store on one retail platform — POS, ERP, eCommerce and AI, end to end.

LS Central · Dynamics 365 Commerce · Microsoft 365 Copilot · Retail Co-Pilot · eCommerce · ZATCA & UAE e-Invoicing — one accountable Microsoft Solutions Partner & LS Retail Diamond Partner (5x), with 350+ rollouts across UAE, KSA, India and USA.

350+LS Central rollouts
5xLS Diamond Partner
4Delivery centres
24/7NovaCare support
Retail Practice

Unified POS & ERP — one platform from till to head office.

Retailers are moving fast: omnichannel, mobile-first customers, AI-driven merchandising, real-time inventory. Novasoft is your retail technology partner, delivering Microsoft Dynamics 365 Business Central with LS Central — the unified commerce platform powering retailers in 157 countries. Backed by 5x LS Retail Diamond Partner status and 20+ years of Microsoft delivery.

Unified POS & ERP

LS Central on Business Central

One platform for store POS, multi-store back office, head-office ERP, replenishment, pricing, promotions and loyalty. Built natively on Microsoft Dynamics 365 Business Central — finance and operations included.

Multi-store POSReplenishmentLoyaltySelf-checkoutMobile POS
Explore LS Central
eCommerce & Omnichannel

Online + in-store, one stock pool

Out-of-the-box integrations to Shopify, Adobe Commerce (Magento) and custom storefronts. Stock, pricing, promotions, loyalty points and orders flow real-time across web, app and store — one source of truth.

ShopifyMagentoCommerce APIClick & collectEndless aisle
Explore eCommerce
AI for Retail

Retail Co-Pilot & Copilot in BC

Conversational AI for store managers and merchandisers — ask Retail Co-Pilot for sales by SKU, stock cover, slow-movers or top promotions in plain English. Microsoft 365 Copilot in Business Central handles finance, purchasing and forecasting.

Retail Co-PilotBC CopilotAI forecastingDemand sensing
Explore Retail Co-Pilot
CRM & Marketing

Customer engagement on Dynamics 365

Microsoft Dynamics 365 Sales and Customer Insights for personalised marketing, loyalty segmentation, journey orchestration and 360° customer profiles — integrated with LS Central transactional history.

SalesCustomer InsightsSegmentsLoyalty
Explore CRM
Compliance & Localisation

ZATCA, UAE e-Invoicing & tax

Phase 2 ZATCA in KSA, FTA e-Invoicing in the UAE, KSA Withholding Tax and Gulf VAT — built into Business Central by Novasoft, tested in real tax-authority sandboxes. LS Central POS sales flow through the BC e-invoicing engine in real time.

ZATCA Phase 2UAE FTAKSA WHTVAT
See ZATCA add-on
Integrations & Add-ons

The retail extension ecosystem

Deliverect & Urban Piper for aggregator orders, Planet Tax for tourist VAT refunds, NovaHub for vendor/customer self-service portals, payment gateway connectors and fiscal printers — certified add-ons by Novasoft, available on Microsoft AppSource.

DeliverectUrban PiperPlanet TaxNovaHubFiscal printers
See LS Enhancers

Why retailers choose Novasoft for retail.

Few partners ship as much retail technology as Novasoft — 350+ rollouts across grocery groups, hypermarkets, fashion chains, pharmacies, F&B and forecourt operators. We’ve been a Microsoft partner for 20+ years and an LS Retail Diamond Partner for 5 consecutive years.

Localisation, AI Copilots, e-Invoicing, payment connectors and our ANNOYA F&B add-on are all built in-house — not outsourced. One contract, one delivery team, one number to call.

Book a retail demo
  • LS Retail Diamond Partner — 5x consecutive years, verified by LS Retail.
  • 350+ LS Central rollouts across UAE, KSA, India, USA and the wider Gulf region.
  • Retail Co-Pilot — our AI add-on for store and merchandising analytics.
  • ANNOYA F&B ERP — 189 features across 21 modules, on LS Central.
  • KSA ZATCA Phase 2 & UAE FTA e-Invoicing built by Novasoft.
  • NovaCare 24/7 — SLA-backed support, monthly enhancements, change requests.
  • Resourcing for staff augmentation — LS Central consultants on demand.
Unified Commerce

One platform. Every channel. Every store.

Retailers running disconnected POS, ERP, eCommerce and loyalty systems pay a tax every day — in reconciliation, in stock errors, in slow promotions, in customer experience gaps. LS Central on Microsoft Business Central replaces that tangle with one system. One database. One source of truth. One vendor to call.

Whether you operate a single boutique or 500 stores across a region, LS Central scales with you — with the same code base running a corner pharmacy in Dubai and a hypermarket chain across the GCC.

  • One head-office system — no nightly sync between POS and ERP.
  • Microsoft Business Central built-in — finance, supply chain, intercompany.
  • Cloud SaaS or on-premise — deployment that fits your IT policy.
  • One upgrade path — LS Central and BC ship on the same release wave.

Retail capabilities in one platform

  • Multi-store POS + back office
  • Inventory, replenishment, allocation
  • Promotions, pricing & loyalty
  • Self-checkout & mobile POS
  • eCommerce: Shopify, Magento, API
  • Microsoft 365 + Copilot in BC
  • Retail Co-Pilot conversational AI
  • ZATCA / UAE FTA e-invoicing
Retail formats we serve

From corner store to multi-format chain.

Industry-tuned templates from 350+ rollouts — so you start with proven setups instead of a blank canvas.

Grocery & Hypermarket

Multi-format grocery, supermarkets and hypermarkets — with self-checkout, mobile self-scanning, best-before tracking, electronic shelf labels and supplier replenishment.

Fashion & Apparel

Size/colour matrix, season planning, clienteling, allocation, transfers, omnichannel returns — for fashion boutiques, multi-brand retailers and specialty chains.

F&B & Restaurants

KDS, table service, QSR, delivery aggregator integration, central kitchen — with our purpose-built ANNOYA F&B ERP add-on.

Pharmacy

Prescription dispensing, insurance schemes, batch and expiry tracking, controlled drugs — integrated with retail POS and inventory on LS Central.

Forecourt & C-Store

Fuel pump integration, tank monitoring, dry-stock POS, loyalty/fleet cards and back-office accounting — one unified system for gas stations and c-stores.

Specialty & Lifestyle

Electronics, jewellery, sports, home decor, beauty — with serial-number tracking, gift cards, lay-bys, customer-specific pricing and clienteling.

Other Novasoft offerings for retailers

A complete Microsoft retail stack from one partner.

Beyond LS Central, Novasoft delivers every layer of the Microsoft stack you need to run a modern retail business.

Microsoft 365 Licensing & Services

M365 tenant setup, licensing, Teams Phone, SharePoint Intranet and M365 Copilot rollouts for retail head offices and store teams.

Microsoft Azure

Azure landing zones, identity with Entra ID, Azure SQL, Synapse, OpenAI workflows and DevOps pipelines — the cloud foundation under every Novasoft retail rollout.

Resource Augmentation

LS Central consultants, BC developers, AL extensions engineers and Power Platform specialists on demand — for projects, peak season or long-term staff augmentation.

NovaCare Support Services

24/7 SLA-backed application managed services with monthly release management, change requests, performance tuning and continuous improvement.

System Audits

LS Central and BC health checks — performance, customisation, licensing and security audits with prioritised remediation plans.

Hardware

POS terminals, mobile devices, scanners, label printers, customer-facing displays — sourced, configured and commissioned alongside the software rollout.

Outcomes

Real numbers from real retail rollouts.

Average results from 350+ rollouts across grocery, hypermarket, fashion, pharmacy, F&B and forecourt operators.

4-8 wkTypical store rollout
3-5xFaster end-of-day close
20%+Improvement in stock turn
2xFaster new-store openings
FAQ

Common questions about retail ERP & POS.

What retail services does Novasoft offer?
End-to-end retail technology — from strategy and rollout to managed services. We deliver LS Central (unified POS + ERP) on Microsoft Business Central, Microsoft Dynamics 365 Commerce, Azure, M365, AI Copilots, eCommerce integrations, ZATCA and UAE FTA e-invoicing, payment connectors and 24/7 NovaCare support. We’re an LS Retail Diamond Partner (5x) and a Microsoft Solutions Partner.
What’s the difference between LS Central and Microsoft Dynamics 365 Commerce?
Both are Microsoft-aligned retail platforms. LS Central is built on Business Central (best for SMEs and mid-market multi-store retailers, faster to deploy, lower TCO). Dynamics 365 Commerce is built on Dynamics 365 F&O (enterprise-tier, deep customisation, suits large multinationals). We deliver both and help you choose during the discovery workshop.
How long does a retail rollout take?
A single-format store typically goes live on LS Central in 4-8 weeks. Multi-format chains (e.g. grocery + hyper + restaurants) run 12-20 weeks. Phased rollouts to 50+ stores typically run 4-9 months from kick-off to full chain coverage.
Does LS Central work with our existing eCommerce site?
Yes. Out-of-the-box connectors for Shopify and Adobe Commerce (Magento), plus the LS Commerce API for custom storefronts. Stock, pricing, promotions, loyalty points and orders flow real-time across web and store. Read our eCommerce overview.
What about ZATCA Phase 2 in Saudi Arabia and UAE e-Invoicing?
Both are built into Novasoft’s Business Central localisation — fully ZATCA Phase 2 certified, tested in FATOORA, and UAE FTA-ready. LS Central POS transactions flow through the BC e-invoicing engine for stamped invoices in real time. See KSA ZATCA and UAE e-Invoicing.
How do you handle AI for retail?
Two layers. Microsoft 365 Copilot and Copilot in Business Central handle finance, purchasing, forecasting and reporting in plain English. Retail Co-Pilot — our own AppSource add-on — gives store managers and merchandisers conversational access to sales, stock and customer data straight from LS Central.
What does support look like after go-live?
You transition to NovaCare — our 24/7 managed-services AMC. SLA-backed support, monthly release management, change requests, performance tuning, store-team training refreshers and quarterly business reviews. Same Novasoft team that delivered the project now runs it.

See LS Central running for your retail format.

Book a 30-minute working demo with a Novasoft retail consultant. We’ll show LS Central tuned for your context — grocery, fashion, F&B, pharmacy or forecourt — on a sandbox you can keep exploring.

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