Sales & Inventory Forecasting · Late-Payment Prediction · Image Recognition · Copilot in BC · Azure OpenAI — native Microsoft AI features plus Novasoft’s own Purchase Co-Pilot and Retail Co-Pilot AI add-ons.
Microsoft Dynamics 365 Business Central ships with intelligent features powered by Azure AI. Combined with M365 Copilot, Copilot Studio and our own AI add-ons, BC stops being a system of record and becomes an AI assistant for your finance, supply chain and retail teams.
BC ships with a sales-and-inventory forecast extension trained on your historical transactions. It predicts future demand per item, flags impending stockouts and recommends reorder timing — no data-science team required.
BC analyses customer payment behaviour and predicts which open invoices are likely to be paid late. Sales and finance get a ranked watchlist so collection effort lands where it matters most.
Upload a product photo to BC and Azure Cognitive Services auto-suggests item attributes, categories and similar SKUs. Cuts master-data entry time on new items by 60-80%.
Microsoft 365 Copilot embedded in BC drafts product descriptions, summarises sales orders, narrates financial reports and acts on your data in natural language — right inside the BC tenant.
Our AppSource AI add-on for procurement on BC — auto-suggests purchase orders based on consumption patterns, vendor terms and approval policy. Cuts PO creation time by ~70%.
Conversational AI for store managers on LS Central + BC — ask in plain English about sales by SKU, stock cover, slow movers, top promotions. Built by Novasoft, available on AppSource.
Most BC partners haven’t deployed a single AI feature beyond the marketing slide. Novasoft has shipped them — native BC forecasting at 30+ customers, Copilot rollouts across UAE / KSA, our own AppSource AI add-ons (Purchase Co-Pilot, Retail Co-Pilot) running in production.
One contract. One delivery team. One number to call — whether you want to switch on the native AI features, deploy Copilot in BC, or build a custom Copilot Studio agent wired to your ERP.
Book a BC AI assessmentSix patterns we see deliver measurable ROI in the first 60-90 days.
Sales forecasting + reorder-point automation cuts stockouts by 30-50%, especially across multi-store and seasonal SKUs.
Late-payment prediction lets your collections team focus on the 20% of invoices that drive 80% of overdue cash.
Copilot summarises GL movements and narrates variance reports — cutting month-end commentary time from days to hours.
Purchase Co-Pilot suggests POs based on consumption, contract terms and approval rules — PO cycle time drops 60-70%.
Retail Co-Pilot answers store managers in natural language — "what are my top promotions this week?" — no BI training required.
Azure ML against BC transaction history flags duplicate vendors, unusual write-offs and out-of-pattern POs before they post.
Every AI feature runs on Microsoft’s own infrastructure with your BC data isolated to your Azure tenant. No third-party APIs, no shared model training, no data egress.
BC’s native AI features use Azure Cognitive Services and Azure ML. Models run inside the Microsoft cloud region you choose (UAE North, Saudi Arabia Central, etc.).
Your business data stays in your BC database. AI calls process data in-region. Compliant with UAE PDPL, KSA PDPL and GCC data-residency requirements.
Microsoft does not use your BC tenant data to train their AI models — written into the BC licensing terms.
Every AI feature is opt-in at the BC tenant level. Enable, A/B test, measure ROI before rolling out further.
Build your own Copilot Studio agents that read and write to BC over the standard Microsoft Graph and Dataverse connectors. We’ve shipped 10+ for customers.
BC’s AI features live on the same release wave as the core ERP — one upgrade path twice a year, no vendor coordination.
Average outcomes from Novasoft-delivered AI rollouts on Business Central across the Gulf, India and the USA.
Book a 30-minute working session with a Novasoft AI consultant. We’ll show the native BC AI features running in a sandbox tenant, then map which ones will deliver ROI fastest for your business.
