Novasoft Named LS Retail Diamond Partner 2022
The first year of an unbroken five-year Diamond run — a recognition of certified consultant depth and customer outcomes across the Gulf.
What 2022 Diamond Required
LS Retail's Diamond tier — see the LS Retail Partner Directory — is annual and rebased every year. The 2022 bar required a minimum certified-consultant headcount in LS Central and Business Central, evidence of recent go-lives across retail formats (mall, hypermarket, fashion, F&B), and customer-attested outcomes through CSAT and case-study verification.
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5 yr
unbroken Diamond run starting 2022
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UAE+KSA
delivery footprint in 2022
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110K+
LS Central locations globally
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Awards correlate with what customers feel
Diamond reflects what Gulf retail customers had been telling LS Retail about Novasoft for years — that the team turns up, ships on time, and stays present when the first quarter end hits. The award was a confirmation of customer experience, not a swap for it.
Five years on, the same architecture and the same delivery discipline carries the firm into the AI era — see the Retail Co-Pilot product page.
What Novasoft's 2022 Retail Practice Looked Like
Looking back from 2026, the 2022 award marked a clear transition from "mid-market LS Central specialist" to "Gulf retail platform". Highlights of the year:
- UAE multi-format expansion. Mall fashion, food court, hypermarket, and pharmacy formats all live on LS Central deployments led by Novasoft consultants.
- KSA delivery foundation. Riyadh-based team formed; first cross-border KSA + UAE rollouts shipped.
- F&B aggregator stack. Deliverect connector launched on AppSource — the first of several aggregator integrations.
- NAV → BC migration practice. Customer base steadily moved from on-prem NAV to BC SaaS, freeing the IT teams from upgrade burden.
Why Implement with Novasoft?
Novasoft is a Diamond LS Retail Partner for five consecutive years (2022–2026), a Microsoft Solutions Partner — Business Applications, and a delivery team based in Dubai, Riyadh, Greater Noida and New Brunswick NJ. The 2022 award (this article) and the 2023 award (see the 2023 piece) bookend a steady programme of Business Central + LS Central delivery across the Gulf. The firm's retail industry practice spans every Gulf retail format.
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5 Years
Unbroken Diamond recognition.
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Multi-Format
Mall, hypermarket, F&B, fashion, pharmacy.
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Regional
Dubai + Riyadh delivery teams.
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Work With a Diamond-Tier Team
Book a 30-minute working session with our LS Retail consultants. Bring your retail challenge; we will show how we have solved it elsewhere.
Book Free Assessment LS CentralSources
- LS Retail Partner Directory — Novasoft. lsretail.com/find-a-partner/novasoft
- LS Retail — partner programme. lsretail.com/become-a-partner
Last updated May 2026