Vendor self-service · Customer self-service · Statements & invoices · Document upload · Approval chains · Built on Power Pages + Business Central — Novasoft product available across UAE, KSA, India and USA.
Most BC admins still spend hours forwarding partner emails, re-keying orders, hunting for KYC PDFs and reconciling AR aging in spreadsheets. NOVAHUB flips that — partners onboard themselves, orders flow both ways through an idempotent staging layer, and every action lands in BC with a complete audit trail.
Each pillar is wired the same way — staging table, processing codeunit, REST endpoint — so portal UI, Excel upload and API call land in the same audit-logged path.
Guided KYC captures company info, contacts, bank accounts and tax IDs (VAT TRN, FTA, ZATCA). Five-state workflow; one-click approval lands the data in BC across every in-scope company.
Partner orders post into BC as formal purchase or sales orders; shipments and invoices push back via webhook the moment they’re released. Idempotent — no duplicate POs, full audit log.
Vendors download a template, enter prices with effective dates and currencies, re-import. Six-state workflow pushes approved prices to BC’s item reference master. Same pattern for item-change requests.
Seven event types fire from BC to any partner endpoint — order status, shipment, invoice, payment, price, registration, contact sync. Email and in-portal messaging route through the same dispatcher.
Register a partner once; provision across one company, a central warehouse, or every company in the tenant. Location mappings let partners use their preferred names while BC keeps internal codes.
Customers see AR aging; vendors see AP aging. Open invoices, days outstanding, applied receipts and payment history refresh every time a BC posting subscriber fires. No spreadsheet reconciliation.
NOVAHUB does not push raw partner submissions into BC documents directly. Each entity — order, delivery, invoice, payment, registration, item change, price submission — has a dedicated staging table with its own status enum. A scheduled job queue picks up new rows, transforms them into formal BC objects, and writes back status, document numbers and posting references.
The portal exposes three submission surfaces — web UI, Excel template upload, and a REST endpoint with OAuth token. All three land in the same matching staging table tagged with the partner’s API token and source IP.
The processor codeunit checks required fields, partner scope, items, currency, location — then promotes the row to a formal BC document (PO, SO, item reference, vendor card). Failures land in one place; duplicates never create duplicate POs.
Shipment, invoice and payment events from BC push status updates to the portal in real time through webhook events and dedicated sync handlers. The audit log captures who submitted what, when, from which API token.
NOVAHUB is not only a vendor portal. Buyers get their own surface — handing you the KYC and contact data your BC compliance pack needs, the self-service order flow your AR team wants, and the invoice/payment visibility your customers expect.
Customers complete the same guided KYC form vendors use — company info, contacts, billing address, tax IDs, supporting documents. Pending approval lands in BC as a draft customer card; one-click approval activates across companies.
Customers update their own contact persons, bank accounts and shipping addresses through the portal. Changes go to a staging table with audit history and one-click approval — no more “please update our address” emails.
Customers browse their entitled catalogue, see contract prices, and place orders directly. Orders post into BC as formal sales orders through the same staging layer that handles vendor PO submissions.
Customers see open invoices, days outstanding, applied receipts and payment history live — refreshed every time a BC posting subscriber fires. Downloadable invoice PDFs and credit memos in the same surface.
Customers send tagged messages against specific orders, invoices or registration cards. Messages route through the BC dispatcher to the right internal owner with full thread history and SLA tracking.
KYC packs, signed contracts, payment proofs and tax certificates upload directly into a SharePoint library wired to the BC document attachments via Microsoft Graph. No email attachments, no version chaos.
Customers across UAE, KSA, India and the USA report a step-change in partner onboarding speed and AR collection cycles within the first quarter of go-live.
Self-service KYC + auto-approval workflow replaces weeks of email chains.
Every partner action lands as a formal BC document through the staging layer.
Customers see live aging and invoice status — status calls drop sharply.
Every submission, transformation and post-back is timestamped inside BC.
From discovery to managed support — Novasoft is your single accountable partner across Microsoft Dynamics 365, Business Central, the NOVAHUB Partner Portal extension and the broader Microsoft Solutions Partner programme.
A pragmatic, BC-native rollout. Most single-company deployments go live in 6–10 weeks; multi-company / multi-country in 10–16 weeks.
Map your partner network, KYC pack, order & webhook surface. Identify scoped companies and the integration footprint. Week 1.
Staging-layer design, approval workflows, multi-company scope, OAuth & webhook endpoints, SharePoint library wiring. Week 2–3.
Extension deployed; KYC forms, Excel templates, REST endpoints and webhooks configured; pilot with 5–10 partners. Week 3–7.
Full partner network onboarded; webhook subscribers verified; user training; Novacare 360° managed support handover. Week 7–10.
We don’t demo slideware — NOVAHUB is a Microsoft-certified BC extension running in customer tenants today across UAE, KSA, USA and India.
Book your free 60-minute NOVAHUB Partner Portal assessment with Novasoft today. As your dedicated Microsoft Solutions Partner across UAE, KSA, USA and India, we’ll show you exactly how vendor and customer self-service inside Business Central can retire your email-driven partner work.
Fill in your details and a Novasoft NOVAHUB Partner Portal expert will be in touch within one business day.
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