AI for LS Central Retailers: Why Retail Co-Pilot Changes Everything
The difference between adding AI to a retail business and changing how a retail business runs is one product.
What Retail Co-Pilot Actually Is
Retail Co-Pilot is a conversational AI layer built by Novasoft on top of LS Central — itself running on Business Central. It reads structured retail data — sales, item ledger, transfers, customer transactions — and answers questions in the same way a store manager would phrase them. No SQL. No dashboard authoring. No analyst handoff.
|
BEFORE
A store manager wants top movers this hour; opens Power BI, finds the right page, picks store, picks date, exports to Excel, waits. |
AFTER
Same manager types "top 5 SKUs this hour at Mall of the Emirates" in Teams; gets the answer in 4 seconds. |
Why this changes everything, not just analytics
"Adding AI to retail" usually means adding another tool — a chatbot for service, a model for forecasting, a dashboard for the analyst. Retail Co-Pilot changes the unit of work: every question is a conversation, every conversation can be followed by an action, every action lands inside Business Central.
A store manager who used to wait for IT can now run her own analyst-grade queries. A buyer who used to wait for the weekly meeting can now check group-wide stock in 10 seconds.
Five Roles Retail Co-Pilot Serves Differently
Conversational AI is only useful if it speaks the language of each role. The same data model serves five very different jobs.
Store Manager
Asks: "What's my conversion this hour vs last Saturday?" Acts on the answer before the next rush.
Buyer
Asks: "Which 50 SKUs are dead-stock across the group?" Triggers markdown or transfer orders inline.
Regional Manager
Asks: "Which stores in Riyadh are below their week-on-week target?" Drills from region to store to SKU in one conversation.
CFO
Asks: "What's the group gross margin month-to-date vs forecast?" Gets a sentence with the variance and the top three SKU drags.
Marketing Lead
Asks: "Did the Ramadan fragrance campaign lift footfall vs same time last year?" Gets the answer in two seconds, with promo-eligible items broken out.
Manual Reporting vs Retail Co-Pilot
Why Implement with Novasoft?
Novasoft is a Diamond LS Retail Partner 2026 — five consecutive years (2022–2026) — and a certified Business Central partner. Retail Co-Pilot is the natural next layer on a stack we already deliver across 100+ retailers in LS Central and LS Retail deployments.
|
Built-In
Reads LS Central tables natively — no warehouse build.
|
Conversational
Every role asks in the language they already use.
|
Action-Ready
Drafts the journal, transfer, or campaign for approval.
|
Bring Three Questions, See Three Answers
Book a 30-minute Retail Co-Pilot working session with our team. Bring three retail questions your floor asks every day.
Book Free Assessment Explore Retail Co-PilotSources
- Microsoft Learn — Business Central. learn.microsoft.com/dynamics365/business-central
- LS Retail — LS Central. lsretail.com/products/ls-central
- LS Retail Partner Directory — Novasoft. lsretail.com/find-a-partner/novasoft
Last updated May 2026