SALES · · 6 min read

Remote Selling with Dynamics 365 Apps

From video calls to e-signatures, the Dynamics 365 + Microsoft 365 stack covers the full remote sales journey — no third-party stitching required.

NOVASOFT · SALES
Remote selling stopped being a workaround and started being a default channel for many UAE and KSA B2B teams. The Microsoft stack — Dynamics 365 Sales, Teams, Outlook, and SharePoint — covers the full lifecycle natively.

The Remote Sales Stack

1. Discovery + qualification

Teams call with the prospect; D365 Sales auto-captures the meeting, drafts a follow-up email.

2. Solution shaping

Quote built in D365; Word merge from a SharePoint template; review in Teams with the customer in real time.

3. Sign-off

E-signature integration (DocuSign or Adobe Sign); signed document writes back to the opportunity record.

4. Hand-off to fulfilment

Won opportunity creates a sales order in Business Central — one customer, two roles.

5. Post-sale check-in

Scheduled Teams check-in; renewal opportunity auto-created in D365 Sales 90 days before contract end.

100%
native — no plugins required
Teams
video + chat + co-edit in one surface
Copilot
drafts every outbound message

Remote selling is a workflow, not a tool stack

Teams that buy point tools for video, e-signature, CRM, and document storage end up with five logins and four reconciliation tasks. The teams that pick one stack and configure it end up with shorter cycles and higher win rates.

Reference: Microsoft Learn — D365 Sales.

"The remote sales team that uses the integrated stack has shorter cycles and higher conversion. The team that stitches five tools together has neither."
— Amit Sobti, Director, Novasoft

Why Implement with Novasoft?

Novasoft delivers the remote sales stack via the Business Applications practice — D365 Sales setup, Teams integration, e-signature wiring, Copilot agent configuration. Reference also Microsoft 365 and Microsoft Teams docs.

Integrated
D365 Sales + Teams + BC, one stack.
AI-Native
Copilot drafts and meeting summaries.
End-to-End
From discovery to renewal in one platform.

Wire Up Remote Selling

Bring your current sales tools list. We will show the D365 + Teams equivalent in 30 minutes.

Book Free Assessment D365 Sales

Sources

  1. Microsoft Learn — Dynamics 365 Sales. learn.microsoft.com/dynamics365/sales
  2. Microsoft Learn — Microsoft Teams. learn.microsoft.com/microsoft-teams
  3. Microsoft — Dynamics 365 Sales product. microsoft.com/dynamics-365/sales

Last updated May 2026

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Novasoft

Microsoft & LS Retail Diamond Partner

Novasoft is a Microsoft Solutions Partner and LS Retail Diamond Partner serving customers across UAE, KSA and India.

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