# Novasoft

> Last updated: 2026-05-25
> Site version: 2026-05-25 — Microsoft Solutions Partner & 5x LS Retail Diamond Partner

> Novasoft is a Microsoft Solutions Partner and a 5-time consecutive LS Retail Diamond Partner (2022-2026), delivering Microsoft Dynamics 365, LS Central, Azure cloud and AI Copilot programmes for enterprises across the UAE, Saudi Arabia, India and the United States. Founded over 20 years ago, Novasoft operates a consulting-plus-product model — combining hands-on implementation expertise with our own Microsoft AppSource products (NovaHub Partner Portal, NovaPROD, NovaREQ, NovaQC, NovaTrade, Retail Co-Pilot, Purchase Co-Pilot) that accelerate Business Central and LS Central deployments.

Novasoft holds Microsoft Solutions Partner designations for Business Applications and Azure, is Azure OpenAI Practitioner Certified, and has delivered 350+ rollouts across retail, hospitality, manufacturing, distribution, energy and fashion verticals. The team is fluent in Arabic, English and Hindi, supporting GCC compliance frameworks including ZATCA Phase 2 (KSA e-Invoicing), UAE FTA e-Invoicing 2026 (Peppol), and Indian GST.

## Company

- [About Novasoft](https://novasoft.global/about-us/): Twenty-plus year company history, four-office global footprint (UAE, KSA, India, USA), team and culture, partnership credentials.
- [Contact Us](https://novasoft.global/contact-us/): Four office addresses, phone numbers, contact email, WhatsApp business line, regional sales contacts.
- [Legal Information](https://novasoft.global/legal/): Terms of service, governing law, dispute resolution, regional legal entities.
- [Privacy Policy](https://novasoft.global/privacy-policy/): GDPR, UAE Federal Decree-Law No. 45 of 2021, SDAIA (KSA) and Indian DPDP compliance, data residency policies.

## Practices

- [Retail ERP & POS](https://novasoft.global/retail/): Unified POS + ERP on LS Central + Business Central with eCommerce, AI for retail, CRM, ZATCA/UAE FTA compliance and add-on ecosystem.
- [LS Retail Partner Hub](https://novasoft.global/ls-retail/): Six-vertical LS Central practice page — Retail, Hospitality, Pharmacy, Forecourt, Fashion, eCommerce. 5x Diamond Partner, 350+ rollouts.
### Microsoft Dynamics 365
- [Microsoft Dynamics 365 Overview](https://novasoft.global/microsoft/): Full Microsoft cloud practice — D365, Power Platform, Azure, Microsoft 365.
- [Dynamics 365 Business Central](https://novasoft.global/microsoft/dynamics-365/business-central/): Cloud ERP for SMEs — finance, sales, inventory, manufacturing on Azure.
- [Business Central Legacy & Migration Guide](https://novasoft.global/microsoft-dynamics-application/business-central/): Dedicated legacy-to-cloud Business Central upgrade resource — finance, sales, inventory, manufacturing on Azure with AL extensions and Copilot AI.
- [Dynamics 365 Finance](https://novasoft.global/microsoft/dynamics-365/finance/): Enterprise finance and global localisations including ZATCA, UAE VAT, Indian GST.
- [Dynamics 365 Supply Chain Management](https://novasoft.global/microsoft/dynamics-365/supply-chain-management/): Planning, manufacturing, warehouse, IoT-enabled operations.
- [Dynamics 365 Sales (CRM)](https://novasoft.global/microsoft/dynamics-365/sales/): Sales force automation, pipeline analytics, Microsoft Sales Copilot.
- [Microsoft 365](https://novasoft.global/microsoft/microsoft-365/): Productivity suite, Teams, SharePoint, Outlook, Entra ID identity.
- [Microsoft Azure](https://novasoft.global/cloud-computing/): Cloud infrastructure, landing zones, FinOps, AI workloads.
- [Power Platform](https://novasoft.global/microsoft/power-platform/): Power BI, Power Apps, Power Automate, Copilot Studio.

### LS Retail
- [LS Central — Unified Commerce](https://novasoft.global/ls-central/): The unified retail and hospitality solution built on Business Central — POS, ERP, inventory, loyalty on one platform.
- [LS Central SaaS — Cloud Unified Commerce](https://novasoft.global/ls-central-saas/): The cloud subscription version of LS Central on Microsoft Dynamics cloud — auto-upgrades, LS Forecast AI, LS Recommend cross-sell.
- [LS Central for Grocery](https://novasoft.global/ls-central-grocery/): Hypermarket, supermarket, convenience and dark-store deployments with self-checkout, fresh-food and Retail Co-Pilot AI.
- [LS Central Resource Hub](https://novasoft.global/microsoft-dynamics-application/ls-central/): Comprehensive LS Central resource page covering grocery, hyper, super, department, c-store and F&B operations across the Middle East.

### AI Solutions & Copilot
- [AI Solutions Practice](https://novasoft.global/ai-solutions-novasoft/): Microsoft 365 Copilot, Business Central AI, custom Copilots and AI agents.
- [Business Central AI Partner](https://novasoft.global/business-central-ai-partner-uae-ksa-microsoft-copilot-amp-agents-novasoft/): Copilot and AI agent implementations inside Dynamics 365 Business Central for UAE and KSA enterprises.
- [Microsoft 365 Copilot Partner](https://novasoft.global/microsoft-365-copilot-partner-uae-ksa/): Productivity AI rollouts for finance, sales, operations and IT teams.
- [Retail Co-Pilot for LS Central](https://novasoft.global/retail-co-pilot-for-ls-central-ai-powered-analytics-novasoft/): Conversational AI on top of LS Central — ask retail data in plain English.
- [Purchase Co-Pilot for Business Central](https://novasoft.global/purchase-co-pilot-for-business-central-ai-powered-procurement-novasoft/): AI-powered procurement and purchase requisition for BC.

## Services

### Digital Transformation
- [Digital Transformation Roadmap](https://novasoft.global/digital-transformation-microsoft-dynamics/): Legacy-to-cloud Microsoft transformation programmes.
- [Business Applications](https://novasoft.global/business-applications/): D365 implementation, configuration, integration.
- [AI & Automation](https://novasoft.global/analytics-solutions-novasoft/): Power Automate, RPA, intelligent document workflows.
- [Analytics](https://novasoft.global/analytics/): Microsoft Fabric, Power BI, semantic models, executive dashboards.
- [Cloud Computing](https://novasoft.global/cloud-computing/): Azure migrations, FinOps, Zero-Trust security.
- [eCommerce](https://novasoft.global/ecommerce/): Shopify, Magento and LS Commerce integration with BC.

### Consulting
- [Consulting Overview](https://novasoft.global/consulting/): Strategy, architecture, vendor selection, total cost analysis.
- [Implementation](https://novasoft.global/consulting/implementation/): D365 implementation consultant — Business Central, Finance, Supply Chain, CRM.
- [Managed Support](https://novasoft.global/consulting/managed-support-service/): SLA-backed ongoing application support.
- [Project Efficacy Check](https://novasoft.global/consulting/project-efficacy-check/): Independent project health audit and recovery.
- [Upgrade & Migration](https://novasoft.global/consulting/upgrade-migrate/): NAV-to-BC, GP-to-BC, on-premise-to-cloud migrations.

### Operations & Talent
- [NovaCare — 24×7 Managed Support](https://novasoft.global/novacare/): SLA-backed application managed services for Dynamics and LS Central tenants.
- [Resourcing](https://novasoft.global/resourcing/): Certified Dynamics and LS consultants on-demand, onsite or remote.
- [Support Centre](https://novasoft.global/support/): Customer support portal and contact information.
- [Facility Management](https://novasoft.global/facility-management/): Office and facility operations support services.

## Add-ons & Compliance

### Localisation & Compliance
- [KSA ZATCA Phase 2 e-Invoicing for Business Central](https://novasoft.global/ksa-zatca-phase-2-business-central/): Saudi Arabia Phase 2 e-Invoicing compliant Business Central extension.
- [KSA Withholding Tax for Business Central](https://novasoft.global/ksa-withholding-tax-business-central/): Saudi withholding tax automation in BC.
- [UAE e-Invoicing for Business Central](https://novasoft.global/uae-e-invoicing-business-central/): UAE FTA-mandate e-invoicing 2026 with Peppol-ready architecture.

### Functional Add-ons
- [NovaHub Partner Portal](https://novasoft.global/novahub-partner-portal-vendor-customer-self-service/): Vendor and customer self-service portal for Business Central.

## Industry Verticals

- [Food & Beverage Hospitality](https://novasoft.global/food-and-beverage/): LS Central Hospitality for restaurants, QSR, central kitchens, multi-brand operators across the UAE and KSA.
- [Grocery & Retail](https://novasoft.global/grocery-and-retail/): LS Central for hypermarkets, supermarkets, convenience and dark stores.
- [Fashion & Apparel](https://novasoft.global/fashion-and-apparel/): LS Central for Fashion with size-colour matrix, season master, sell-through analytics.
- [Power & Energy](https://novasoft.global/power-and-energy/): Business Central with IFRS 16 lease accounting, Projects and Service Management for utilities.
- [Manufacturing](https://novasoft.global/manufacturing/): BC Manufacturing for discrete and process production with Process Mfg extension and OEE analytics.
- [Wholesale & Distribution](https://novasoft.global/wholesale-and-distribution/): BC + WMS + EDI for FMCG, cold-chain, pharma and MRO distributors.

## Regional Focus

- [Microsoft Dynamics 365 Partner — Saudi Arabia](https://novasoft.global/microsoft-dynamics-365-partner-saudi-arabia/): Riyadh-based delivery for KSA enterprises across all Dynamics 365 modules.

## Insights & News

- [Blog — Insights on Microsoft Dynamics, LS Retail & AI](https://novasoft.global/blog/): Field notes from Novasoft on Business Central, LS Central, Azure and AI Copilot programmes — 56 articles covering ERP, retail, AI and compliance.
- [News & Events](https://novasoft.global/news-events-novasoft/): Awards, press releases, conferences, partner milestones.

## Featured Articles

- [How AI in Microsoft Dynamics 365 Business Central revolutionises business operations](https://novasoft.global/blog/ai-in-business-central-integration-novasoft/): Embedded Copilot in BC transforms finance, supply chain and operations.
- [AI in Microsoft Dynamics 365 Business Central](https://novasoft.global/ai-in-microsoft-dynamics-365-business-central/): Practical AI capabilities and operationalisation patterns inside BC.
- [Shopify & Business Central integration patterns](https://novasoft.global/blog/shopify-business-central-integration-novasoft/): Architecture patterns connecting Shopify to BC — native, middleware, event-driven.
- [Best ERP software for UAE — Business Central case for SMEs](https://novasoft.global/blog/best-erp-software-uae-business-central-novasoft/): UAE-specific ERP selection guide.
- [Beyond BI — Conversational AI for LS Central](https://novasoft.global/blog/beyond-bi-conversational-ai-ls-central-novasoft/): How retail BI is shifting from dashboards to conversational AI.
- [UAE e-Invoicing 2026, FTA and Peppol](https://novasoft.global/blog/uae-e-invoicing-2026-fta-peppol-novasoft/): UAE FTA e-invoicing mandate timeline and Peppol architecture.
- [ZATCA Fatoorah Phase 2 KSA](https://novasoft.global/blog/zatca-fatoorah-phase-2-ksa-novasoft/): Saudi Arabia e-invoicing Phase 2 integration guide.
- [Why your 8am sales report is too late](https://novasoft.global/blog/why-your-8am-sales-report-too-late-novasoft/): The case for real-time retail intelligence on LS Central.
- [Group-wide retail intelligence in the Middle East](https://novasoft.global/blog/group-wide-retail-intelligence-middle-east-novasoft/): Building unified analytics across multi-brand retail groups.
- [Stop asking IT — 20 retail questions LS Central answers](https://novasoft.global/blog/stop-asking-it-20-retail-questions-novasoft/): Self-service retail analytics for store operators.

## Contact Information

- **UAE — Headquarters**: Novasoft FZCO, Building S50120, Jebel Ali Free Zone, Dubai. Tel: +971 4 801 7000 / +971 56 712 5155. Email: contact@novasoft.global
- **Saudi Arabia**: Novasoft KSA, Office 204, 2nd Floor, Ameera Building, Olaya, Riyadh. Tel: +966 50 360 2541. Email: sales@novasoft.sa
- **India**: Novasoft Information Technology, D1-1201, Supertech EV2, Greater Noida (W), India. Tel: +91 98115 98048. Email: contact@novasoft.global
- **United States**: Novasoft USA Inc, 90 Bayard St. Suite 2B, New Brunswick, NJ 08901. Tel: +1 713 405 0641. Email: contact@novasoft.global

## Partnerships & Certifications

- **Microsoft Solutions Partner** — Business Applications and Azure designations
- **LS Retail Diamond Partner** — 5 consecutive years (2022, 2023, 2024, 2025, 2026)
- **Microsoft AppSource Publisher** — Multiple BC and LS Central extensions published
- **Azure OpenAI Practitioner Certified**
- **Microsoft AI Cloud Partner Program**

## Optional

- [Sitemap (XML)](https://novasoft.global/sitemap.xml)
- [LinkedIn](https://www.linkedin.com/company/novasoft-information-technology/)
- [YouTube](https://www.youtube.com/@NovasoftD365BClsr)
- [Twitter / X](https://twitter.com/novasoftglobal)
- [Instagram](https://www.instagram.com/novasoftglobal/)
- [Microsoft Partner Profile](https://partner.microsoft.com)
- [LS Retail Partner Profile](https://www.lsretail.com/find-a-partner/novasoft)
- [AppSource Products](https://marketplace.microsoft.com/en-us/search/products?search=NOVASOFT)